A customer is experiencing problems with a failed disk drive

题目
单选题
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
A

Offer to rebuild the logical volume for a fee.

B

Offer to talk the customer through the procedure to rebuild the logical volume for a fee.

C

Suggest the customer open a call with IBM TechLine; offer to explain how the process works.

D

Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.

参考答案和解析
正确答案: C
解析: 暂无解析
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相似问题和答案

第1题:

An administrator has added a new hard drive to a server that is running out of space on its C Drive and is experiencing slow performance.  The administrator needs to free up space on the C Drive.Which of the following is the BEST action for the administrator to take to free up space on the drive?()

  • A、Move the page file to the new drive.
  • B、Copy the system32 directory to the new drive.
  • C、Convert the C drive to a basic disk.
  • D、Setup a software RAID to mirror the C drive.

正确答案:A

第2题:

A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?()

  • A、Run the hard disk manufacturer’s diagnostic program
  • B、Re-image the drive
  • C、Replace the hard drive and load Windows
  • D、Ask the user diagnostic questions

正确答案:D

第3题:

A customer receives a CD-RW disk from a computer vendor. The customer tries to read the disk in a computer with a 4X CD-ROM drive and is unable to read any information. The customer tries the CD-RW disk on a 32X CD-ROM drive and it reads correctly. What is the cause of this problem?()

  • A、The 4X CD-ROM drive has dirty optics or laser and requires cleaning.
  • B、The 4X CD-ROM drive needs to be jumpered to support CD-RW disks.
  • C、The 4X CD-ROM drive does not support the multi-read specification.
  • D、The 4X CD-ROM is fine, but the CD-RW disk has a flaw in its format.

正确答案:C

第4题:

A customer is experiencing problems with a rack mount server. The problem might be a failing memory module. Which of the following can be used to find the failing module without going to the physical server?()

  • A、Light Path Diagnostics
  • B、Remote Presence
  • C、Integrated Management Module (IMM)
  • D、Advanced Management Module (AMM)

正确答案:C

第5题:

A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()

  • A、Offer to rebuild the logical volume for a fee.
  • B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
  • C、Suggest the customer open a call with IBM TechLine; offer to explain how the process works.
  • D、Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.

正确答案:D

第6题:

A disk drive failed in a RAID 5 array.  After replacing the disk drive, users are still reporting that access to the server is very slow.  Which of the following BEST explains the problem?()

  • A、The array is rebuilding.
  • B、The array must be reconfigured.
  • C、The array is corrupt.
  • D、The disk drive is not compatible.

正确答案:A

第7题:

Companycom has just added some new disk drives to a p5 590. The customer needs to know the largest Logical Track Group that these drives will support. What is the best way to locate this information?()

  • A、Use lquerypv to read the drive
  • B、Use lspv and look at PP Size value
  • C、Look on the outside of the drive itself
  • D、Use bootinfo to find the LTG on the drive

正确答案:A

第8题:

A server has a single failed hard drive in an array that is accessed through a hot plug backplane to ease replacement of failed drives. After replacing the drive several times, each of the replacement drives failed to power up and rebuild as the failed drive.  Which of the following is the MOST likely cause of the failures?()

  • A、 The backplane has failed and needs to be replaced.
  • B、 The array must be disbanded and recreated from a backup source to recognize the replacement drive.
  • C、 There is a conflict with the optical drive on the server.
  • D、 The server power supply is failing and not providing enough power for all the drives.

正确答案:A

第9题:

A customer indicates that a system is experiencing printing problems. After checking the system, and successfully printing, no problem has been found.  Which of the following procedures should be performed next to further clarify the problem?()

  • A、 Reboot the system.
  • B、 Check the file system sizes.
  • C、 Have the customer repeat the task to recreate the problem.
  • D、 Inform the customer that no problems were found, and to call back if the problem reoccurs.

正确答案:C

第10题:

A customer with three Windows servers wants to create a shared storage array. One server runs a200 GB Oracle database with high transaction rates. The second server is a file server with 3 TBof data and the third server is a mail server with 150 GB of storage. The key customer decisionmaker has only purchased EMC CX storage products in his previous employment. Cost is a keyconsideration. From the following which is a key feature that could convince the customer topurchase a DS3500 over an EMC CX storage system?()

  • A、 SATA and SAS 2.0 disk drive technology can be mixed in different enclosures 
  • B、 nearline SAS 2.0 and SAS 2.0 disk drive technology can be mixed in the same enclosure
  • C、 SATA disk drive technology can provide both the high transaction rates and large drive sizesneeded for this solution 
  • D、 SAS 2.0 disk drive technology can provide both the high transaction rates and large drive sizesneeded for this solution

正确答案:B

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