第1题：
Adequate training will reduce the turnover and improve the customer service.()
第2题：
You are developing a Windows Communication Foundation (WCF) service. The service operation takes a customer number as the only argument and returns information about the customer. The service requires a security token in the header of the message. You need to create a message contract for the service.Which code segment should you use?（）
A.
B.
C.
D.
第3题：
Customer service is the service or care that a consumer receives before, during and after a purchase. It's one of the factors that come in to play when a consumer is determining buying value, the other is the quality of the product or service that is being____1____
Consumers often must encounter an experience to not only be a satisfied customer, but a loyal customer. Customer service is a part of that experience.
Top notch service will create______2___and a returning customer, which is what we all must strive for.
Excellent customer service is____3____to businesses today. It's a component that is often missing, unfortunately. How do you provide great customer service? Always make your customer a ____4___. Greet them in a friendly manner, whether that be via telephone, email or in person.
Let them know you are there to help and that you will take care of them, not only before the sale but after as well. After all, in a thriving business customers are not ____5____; it's a requirement for businesses to survive.
A. vitalB. optionalC. priorityD. offeredE. loyalty
第4题：
英译中：Customer service
第5题：
英译中：For baby-sitting service, the charge is 50 Yuan per hour.
第6题：
Customer service is the performance of activities to ( )
A. control costs of production
B.expand company' s business
C. ensure customer satisfaction
第7题：
第8题：
第9题：
物流服务中的客户服务，英文表达是（）。
第10题：
英译中：After-sales service