单选题A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）A Restart the print job in the print qu

第1题：

第2题：

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）

• A、Run the printer configuration wizard on the desktop.
• B、Check to see if the network printer is turned on.
• C、Verify that the printer is connected to the network.
• D、Check the local print queue for a failed print job.

第3题：

第4题：

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

• A、Restart the print job in the print queue.
• B、Print a test page from the printer properties.
• C、Run the Add Printer Wizard.
• D、Restart the print spooler service.

第5题：

You are the network administrator for All network servers run Windows Server 2003. A server named PrintTK1 has a print device directly connected to the parallel port. The print device is shared for use by all users. Peter is the IT manager. Peter reports that his documents are often printed after documents submitted by other users. You need to ensure that Peter's documents take precedence over documents submitted for printing by other users. However, if a document is already printing, the printing must not be interrupted. What should you do?（）

• A、Configure the printer permissions to assign the Allow - Take Ownership permission to Peter. Restart the Print Spooler service on PrintTK1.
• B、Make Peter's user account the owner of the printer. Restart the Print Spooler service on PrintTK1.
• C、Create a new printer on PrintTK1 and configure it to print to the print device. In the Advanced tab of the new printer properties, select the Print directly to the printer option. Configure Peter's computer to print to the new printer.
• D、Create a new printer PrintTK1 and configure it to print to the print device. Modify the priority of the new printer. Configure Peter's computer to print to the new printer.

第6题：

第7题：

The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）

• A、The printer needs to be power cycled to clear the job.
• B、The print server’s queue needs to be checked.
• C、The printer needs to be set to factory defaults.
• D、The user’s workstation needs to be rebooted.

第8题：

第9题：

A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

• A、The printer cable is not bi-directional.
• B、The user does not have full printer administration rights.
• C、The computer cannot spool and send the print job fast enough.
• D、The print job is too big for the amount of available memory.

第10题：

Which of the following does an out-of-memory error indicate on a printer?（）

• A、A faulty memory module in the printer.
• B、A postscript print job has been sent to the printer.
• C、A large print job has been sent to the printer.
• D、The printer firmware needs to be updated.