Answer the call and talk to your friend at the customer site.
Answer the call and tell the friend you will call them later.
Let it go to voicemail, call them back between service calls.
Let it ring and call the friend back when the customer leaves.
第1题:
A. Answer the call to determine its importance.
B. Ignore the call and return the call from a land line.
C. Answer the call and leave the location in order to talk.
D. Silence the phone and allow the call to go to voice mail.
第2题:
If you don't answer your friends' letters, it seems to say that ______.
A. your friends is too busy to read a letter
B. your friend hates to receive a letter
C. your friend is not worthy of your letter
D. your friend should not have written you a letter
40.答案为C。根据题干找到第二段最后一句,To a letter unanswered is like saying,“I don't think you are worth the time and effort it takes to write a letter.”作出该项选择。
第3题:
---- Did you give Tom a phone call?
---- Yes, I did. But nobody ____________.
A. answer B. answered C. will answer D. had answered
第4题:
When onsite repairing a printer the technicians cell phone rings and it is a personal call, how should the technician handle this?()
第5题:
第6题:
According to the passage, when you get a wrong number in making a long-distance call, you should______.
A. check your number and call again
B. tell the operator what has happened
C. Ask the operator to put you through
D. Ask the operator what has happened
39.答案为B 第二段...call the operator and explain what happened可知拨错号码后可向接线员解释,以免收费。
第7题:
You are monitoring VHF Channel 16 when you receive a call to your vessel,TEXAS PRIDE.What is the proper way to answer this call ________.
A.This is TEXAS PRIDE.Pick a channel
B.This is TEXAS PRIDE on Channel 16.Come back
C.This is TEXAS PRIDE,WSR 1234,reply Channel 10
D.Please stand by.We're busy right now
第8题:
She_____ answer my phone call yesterday.
A. doesn't
B. didn't
C. wasn't
第9题:
Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone?()
第10题:
Which statement describes the call behavior of the Cisco Unified Wireless IP Phone 7921G when it roams from 802.11b to 802.11a?()