the product can’t be delivered on time
the product is out-of-date and unsatisfactory
the company doesn’t accept the returned product
the company can’t send a new catalogue on time
第1题：
You will be informed about any subtle changes ________ .
A at the first opportunity
B for the first opportunity
C in the first opportunity
D on the first opportunity
第2题：
A、Giving
B、Given
C、Give
第3题：
Science is still ______ of the causes of many kinds of cancer.
A．ignorant
B．unconscious
C．conscious
D．informed
第4题：
A.enables efficient customer serviceeffctiveness
B.provides anempowered fronline workforce
C.createsA more informed management.
D.generates customer-specific configurations
E.automatically matches customer needs to solutions
F.provides an ROI analysis for decision-makers
第5题：
Parents need to be fully informed so they can make a ______ decision.
A、rational
B、right
C、profitable
D、beneficial
第6题：
A、in
B、to
C、of
第7题：
A.for
B.to
C.about
D.of
第8题：
The president promised to keep all the board members _________ of how the negotiations were going on.
A) inform B) informing C) be informed D) informed
D。根据句式结构，空格处应作为all the board members的宾语补足语出现，根据句意inform和all the board members应构成逻辑上的动宾关系，故应选择过去分词。
第9题：
A. Statistics collection is not done for the CUSTOMERS table when schema stats are gathered.
B. Statistics collection is not done for the CUSTOMERS table when database stats are gathered.
C. Any existing statistics for the CUSTOMERS table are still available to the optimizer at parse time.
D. Statistics gathered on the CUSTOMERS table when schema stats are gathered are stored as pending statistics.
E. Statistics gathered on the CUSTOMERS table when database stats are gathered are stored as pending statistics.
第10题：
According to Michael Lynn's studies,waiters will likely get more tips if they（ ）
[A] have performed good service
[B]frequently refill customers' water glass
[C]win customers' favor
[D]serve customers of the same sex
