单选题When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）A Print a test page from the Printer icon under the printers tab.B Select the new printer as the default printer.C Run the printhead alignment within t

第1题：

Which of the following allows verification of the port that a printer is currently using?（）

• A、The print queue window from system tray
• B、Properties of the printer from the Printers Control Panel
• C、Print spooler view in the Printers Control Panel
• D、Properties of the port within Device Manager

第2题：

A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）

• A、Use the printer’s clean option.
• B、Replace the printer data cable.
• C、Print the demo page from the printer.
• D、Reinstall the drivers.

第3题：

第4题：

When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）

• A、Print a test page from the Printer icon under the printers tab.
• B、Select the new printer as the default printer.
• C、Run the printhead alignment within the Tools folder of the printer.
• D、Ensure that the printer is set for bi-directional printing.

第5题：

A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）

• A、Install new drivers on the computer.
• B、Install a new ink cartridge.
• C、Install a print head on the printer.
• D、Remove the packing tape from the print head.

第6题：

A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?（）

• A、Right-click on the printer and select Properties
• B、Double click on the printer icon
• C、Right-click on the printer and select Set as Default
• D、Right-click on the printer and select Open

第7题：

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）

• A、Cycle the power on the network printer.
• B、Verify the network cable is connected to the printer.
• C、Reinstall the printer driver.
• D、Restart the print spooler service.

第8题：

第9题：

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

• A、Restart the print job in the print queue.
• B、Print a test page from the printer properties.
• C、Run the Add Printer Wizard.
• D、Restart the print spooler service.

第10题：

A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

• A、Run the calibration feature on the laser printer.
• B、Run a self-test image page from the printer.
• C、Clean the corona wire and return printer.
• D、Print a test page from a computer.