Customer concerns about technology maturity, cost effectiveness, quality of work life, and increased productivity and accuracy drive product demand in which SMB technology sector?()
第1题:
(b) ‘Strategic positioning’ is about the way that a company as a whole is placed in its environment and concerns its
‘fit’ with the factors in its environment.
With reference to the case as appropriate, explain how a code of ethics can be used as part of a company’s
overall strategic positioning. (7 marks)
第2题:
A customer opened a ticket with the help desk two days ago to report that their computer ismaking a strange loud noise. Which of the following should the technician do FIRST after arriving at the site?()
A. Ask another technician who has worked with this computer previously to learn about any other prior issues.
B. Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.
C. Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.
D. Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.
第3题:
The customer comments on the battery are mainly about its _______.
A. quality B. service C. function D. shopping
第4题:
()is software about the relation between the customer and the supplier in marketing.
第5题:
The customer comments on the battery are mainly about its _______.
A. quality
B. service
C. function
D. shopping
第6题:
A、concerned about
B、concern about
C、concerns about
D、concerning about
第7题:
What is the text mainly about?
A. Exact campus crime statistics。
B. Crimes on or around campuses。
C. Effective solutions to campus crime。
D. Concerns about kids’ campus safety。
第8题:
What can we learn about “Versed”?
A. It consists of three parts.
B. It is mainly about the American army.
C. It is a book published two decades ago.
D. It partly concerns the poet’s own life.
第9题:
第10题:
()is software about the relation between the customer the customer and the supplier in marketing