Which agent willQ

题目

Which agent will be selected when the Resource Selection Criteria is set to circular routing?()

  • A、the agent who has been in the Available state for the longest amount of time  
  • B、the next available agent with the highest priority, as determined by the agent order in the Resources list
  • C、the next available agent, based on the last agent selected and the agent order in the Resources list  
  • D、the agent assigned to the selected Resource Group and is thus qualified to be selected
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相似问题和答案

第1题:

which one of the following statements would lee include in an agent to limit the documents processed by the agent to those for which the value of the type field is "action"? ()

  • A、FIELD Type :="action"     
  • B、SELECT Type ="action" 
  • C、SELECT Type :="action "      
  • D、@if (type="action";@success;@failure) 

正确答案:B

第2题:

By which ways does remote monitoring allow the monitored call to be selected?()

  • A、Agent Name  
  • B、Agent Extension  
  • C、application ID  
  • D、Media Group ID
  • E、CSQ ID  

正确答案:B,E

第3题:

End users want to map a network drive on their PCs when they are connected to the Junos Pulse Access Control Service. The mapped drive must be removed when users disconnect their session.Which feature addresses this requirement?()

A. agent session scripts

B. preconfiguration installer

C. Junos Pulse component set

D. agent actions


参考答案:A

第4题:

Fibre channel requires which of the following elements?()

  • A、 FC Initiator
  • B、 Multi-Mode fibre
  • C、 Physical Adapter
  • D、 Fibre Target Management Agent

正确答案:C

第5题:

Which two are valid agent interfaces for Cisco Unified Contact Center Express?()

  • A、Macintosh workstation with Cisco IP Phone Agent  
  • B、Linux workstation running CAD with IP Communicator  
  • C、Linux workstation running CAD with Cisco Unified IP Phone 7960G  
  • D、Citrix Terminal running CAD with IP Communicator  
  • E、Citrix Terminal with Cisco IP Phone Agent  
  • F、Windows workstation running CAD with Media Termination option

正确答案:A,E

第6题:

Which three are core server software components for IPCC Express?()

  • A、CRS Engine 
  • B、recording 
  • C、Cisco Agent Desktop 
  • D、monitoring 
  • E、Cisco Supervisor Desktop

正确答案:A,B,D

第7题:

Which of these is a suspect user agent?()

  • A、 <>(the null string)
  • B、 Wget/1.8.1
  • C、 Mozilla/5.0
  • D、 Opera/9.0

正确答案:C

第8题:

When Paul Osman,the Sales Manager of Jayal Motors which makes mopes,visited a city( )to break into a new market,finding an agent was his first job.He was fortunate to be introduced to Adam Fortesque,a well established agent.

A.in an purpose
B.for the aim
C.for the try
D.in an attempt

答案:D
解析:
aim和purpose的搭配是with the aim of和for the purpose of,所以[A]、[B]都可排除。try做名词讲时经常与动词连用。attempt“试图,尝试”。表示“在试图做某事时”可以说in one’s attempt to do sth.但若要表示“在作某一次尝试时”一般应用介词on,如:on the first/second attempt,因此选[D]。

第9题:

Which two features are added when upgrading from IPCC Express Standard to Enhanced? ()

  • A、Agent Routing  
  • B、Historical Reporting  
  • C、Conditional Routing  
  • D、Prioritized Queueing  
  • E、Agent Queueing

正确答案:A,D

第10题:

cindy has created a private agent. she wants her colleagues to be able to use it. which one of the following should she do to achieve this?()

  • A、 change the agent property to shared 
  • B、 copy the agent to a domino 6 server 
  • C、 change the agent property to shared code 
  • D、 delete the agent. She must create it again as a shared agent

正确答案:A

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