A technician is instructed to co

第1题：

A computer can only do（）you have instructed it to do.

Ahow

Bafter

Cwhat

Dwhen

第2题：

A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）

• A、The technician plugged a USB 2.0 device into a USB 1.1 port.
• B、The technician needs to reboot the computer for the device to work.
• C、The technician plugged a USB 1.1 device into a USB 2.0 port.
• D、The front panel connectors are not plugged into the motherboard.

第3题：

第4题：

A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

• A、Boot into Safe Mode
• B、Replace the motherboard
• C、Uninstall the application
• D、Replace the hard drive
• E、Install more RAM

第5题：

Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）

• A、The technician should always bend at the waist and lift with their arms.
• B、The technician should seek assistance from an available customer.
• C、The technician should always bend at the waist and lift with their back.
• D、The technician should get assistance from another technician.

第6题：

A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）

• A、Straight
• B、Console
• C、Crossover
• D、Loopback

第7题：

Mail transfers are sent to the correspondent bank，unless otherwise instructed by clients （）．

• A、by courier service
• B、by ordinary mail
• C、by airmail
• D、by seamail

第8题：

Mail transfers are sent to the correspondent bank，unless otherwise instructed by clients （）．

Aby courier service

Bby ordinary mail

Cby airmail

Dby seamail

第9题：

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

• A、System logs
• B、Security logs
• C、Application logs
• D、Application installation logs

第10题：

A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

• A、Cable tester
• B、Multimeter
• C、Toner probe
• D、Loopback plug