A user reports that they are getting an error when trying to

第1题：

You are trying to initiate an SSH connection to a remote router and are getting rejected with an error code of 0. Which of these might be the cause of the error?（）

• A、The routers are using different SSH versions.
• B、You are trying to log in using invalid credentials.
• C、The RSA key pair is not properly configured on the SSH client.
• D、The RSA key pair is not properly configured on the SSH server.

第2题：

A user reports their system is displaying an error message ‘NTLDR is missing’. Which of the following is the MOST likely cause for this error?（）

• A、BOOT.INI file is configured incorrectly
• B、Corrupt MBR
• C、Boot sector virus
• D、System file is missing components

第3题：

第4题：

A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?（）

• A、Enough light
• B、Line of sight
• C、Correct printer drivers
• D、Enough power

第5题：

A user reports that they are getting an error when trying to save a video file to a share on a server running Windows Server 2003. The administrator looks at the file and finds that it is 5GB. The administrator checks the server and finds that the server has 100GB of free space. This file needs to be saved on the server. Which of the following should the administrator do to accomplish this?（）

• A、Convert the filesystem to EXT3.
• B、Convert the filesystem to VMFS.
• C、Convert the filesystem to NTFS.
• D、Convert the filesystem to FAT32.

第6题：

A user reports that every time they start up their computer it stops with a bluescreen error. Whichof the following methods will give an alternate method of trying to start up a Windows computer?（）

• A、Press the F4 key during start up.
• B、Hold down the left Shift key during start up.
• C、Press the F2 key during start up.
• D、Press the F8 key during start up.

第7题：

A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）

• A、The file associations were not returned after the software was uninstalled.
• B、The user is not opening the files correctly.
• C、The uninstalled software has corrupted all the audio files on the computer.
• D、The sound card is not properly configured.

第8题：

After installing a network with one Samba server and several clients， users are complaining that they receive an Unable to browse the network error when trying to visit a public share. What is the most likely cause of this？ （）

• A、 The user entered the wrong username and/or password.
• B、 The nmbd process is not running on the Samba server.
• C、 The user hasn’t mapped the share to a local drive letter yet.
• D、 The Samba server is not configured as a Domain Master Browser.

第9题：

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

• A、has not been installed on the user’s computer.
• B、is not turned on.
• C、driver is corrupt.
• D、cable is unplugged.

第10题：

The following output is generated when trying to obtain tickets from the Kerberos realm： # kinit user@SUB.DOMAIN.BIZ Password for user@SUB.DOMAIN.BIZ kinit（v5）： Clock skew too great while getting initial credentials How can the problem be fixed？ （）

• A、 ntpdate domaincontroller； hwclock -systohc  
• B、 kinit -t  
• C、 killall -HUP krb5kdc  
• D、 Modify the time_sync value in the kdc.conf file.  
• E、 Modify the clockskew value in the krb5.conf file.