Problem Management
Incident Management
Change Management
Systems Monitoring
第1题：
Which service component in a detailed design development focuses on identification and configuration of the actual network components （routers， servers， local-area networks， and so on） to be incorporated to run and support a Cisco Unified Communications system. （）
第2题：
Which optimize phase service component assesses the current state of the network management infrastructure of a customer to identity issues and opportunities that lead to recommendations for improving the ability to manage their Cisco Unified Communications system（）
第3题：
A. Cisco MWAM
B. Cisco SDM
C. Cisco NAC Appliance
D. Cisco Unified Communications Manager Express
第4题：
Which two Cisco Unified Communications service components focus only on software implementation（）
第5题：
Cisco Unified Communications 500 Series for Small Business， a critical part of the Cisco Smart Business Communications System， is a unified communications solution for small businesses that provides voice， data， voicemail. Which three features does the Cisco UC520 support？（）
第6题：
Which three are integrated Smart Applications included with the Cisco Unified Communications 500 Series？ （）
第7题：
Which three products reside on the UC500 platform?（）
第8题：
Which two of the following activities are included in the Cisco Unified Communications staff development（）
第9题：
Which service components develops a plan that identifies the necessary steps to move from an existing system to the Cisco Unified Communications system（）
第10题：
The final documentation that records detailed implementation information for customers， including specific design requirements， are delivered at which server component within the Cisco Unified Communications implement phase（）