NBD callback from specialized engineers during regular business hours
support for every Cisco product
support for low-end products only
cases opened via e-mail or telephone at any time
advanced replacement on the next business day
immediate support from the Cisco TAC engineers
第1题：
Which three components of the Cisco SMB Assistant Service?（）
第2题：
Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?（）
第3题：
A. Cisco Smart Foundation Service
B. SMARTnet Partner Service
C. Cisco Smart Care Service
D. Cisco Technical Assistance Center
E. CiscoSMARTnet for SBCS
第4题：
Which Cisco support service product is sold, supported, and delivered by partners?（）
第5题：
Which three components are included in the Cisco IOS XR infrastructure？（）
第6题：
Which three are the components of the Cisco Services portfolio?（）
第7题：
Which service is provided by Cisco SMARTnet？（）
第8题：
A. IP telephony
B. security
C. IP multicasting
D. QoS
第9题：
Which three components are installed from the Cisco CRS Installer media?（）
第10题：
Which three are core server software components for IPCC Express?（）