Identify the problem.
Verify full system functionality.
Document all findings.
Establish a theory of probable cause.
第1题：
A. determine types of protocols to be supported
B. determine the environment in which the router will be used
C. select the number of WAN ports required
D. select the number of LAN ports required
第2题：
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）
第3题：
A. Intrusion detection
B. Power on password
C. Drive encryption
D. BIOS password
第4题：
When adding another server to an existing rack mount system, which of the following should the administrator consider FIRST?（）
第5题：
When installing a wireless network in a large area, which of the following is the FIRST thing thatshould be considered when trying to get the MOST coverage?（）
第6题：
Which of the following is the FIRST thing to consider when designing an email retention policy？（）
第7题：
When disposing of data， which of the following should be considered FIRST？（）
第8题：
A. Load on UPS
B. Rack temperature
C. Room temperature
D. Ease of access
第9题：
Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）
第10题：
When setting up a wireless network to cover a large area, which of the following needs to beconsidered FIRST?（）