Replace the motherboard.
Check all connections.
Replace the USB controller.
Check the PS/2 connector.
第1题:
A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?()
A. Replace the motherboard.
B. Check all connections.
C. Replace the USB controller.
D. Check the PS/2 connector.
第2题:
A. Processor
B. Hard drive
C. Battery
D. Optical drive
第3题:
A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?()
A. Touchpad
B. Motherboard
C. Keyboard
D. External pointing device
第4题:
Your network contains multiple computers that run Windows XP Professional. Multiple users share the computers. You need to ensure that users can switch their keyboard layouts between multiple languages. What should you do?()
第5题:
When servicing a laptop, which of the following components usually requires the keyboard to beremoved before the component can be replaced?()
第6题:
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?()
A. Task Manager
B. Device Manager
C. DEFRAG
D. Event Viewer
第7题:
A server is being set up at a client location. The system has been powered up for a clean install of the base OS. The CD is in the drive. After 5 minutes, the system is hung. There is no activity with the CD-ROM drive and nothing to select on the screen. Which of the following procedures should be performed next?()
A.Boot off diskette and change boot device to CD
B.Change the bootlist for normal mode and reboot
C.Reboot and press 5/F5 after keyboard is displayed on the screen
D.Press enter to open SP menus once OK is showing in the LEDs
第8题:
A. The wireless switch was damaged during the display installation.
B. The network card has failed.
C. The new display is interfering with the wireless signal.
D. The antenna connector was not reconnected.
第9题:
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?()
第10题:
A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?()