Which of the following products helps a customer identify a 

第1题：

第2题：

As a Cisco Network Engineer, you have to master the knowledge of the Cisco validated Design program. Which two of the following descriptions correctly identify its features? （）(Choose two.)

• A、It strives to protect access to design documentation.
• B、It facilitates customer deployments that are more predictable.
• C、It facilitates customer deployments that are less reliable.
• D、It incorporates products and technologies into a broad portfolio.

第3题：

第4题：

Which of the following tools can be used to identify the location of a network outage?（）

• A、traceroute
• B、netstat
• C、nslookup
• D、ping

第5题：

As a Cisco Network Engineer, you have to master the knowledge of the Cisco validated Design (CVD) program. Which three of the following descriptions are appropriate about the CVD program?（） (Choose three.)

• A、It incorporates a narrow range of technologies and products.
• B、It facilitates faster and more reliable customer deployments.
• C、It extends the value of designs through a sustained development plan.
• D、It incorporates products and technologies into enterprise, service provider, and commercial systems.

第6题：

第7题：

Which of the following cables would a technician make in order to identify a physical interfaceproblem?（）

• A、Serial
• B、Loopback
• C、Rollover
• D、Console

第8题：

第9题：

Cisco.com offers account managers which three of these resources？ （）

• A、 customer issue narratives
• B、 training and events
• C、 ordering information
• D、 products and services information

第10题：

A new IBM x 3650 M3 customer has experienced support issues with problem resolution from their previous vendor. The biggest problem was with Microsoft applications failing intermittently. Which of the following IBM products covers this issue？（）

• A、IBM Hardware Standard Warranty
• B、Techline
• C、Tivoli Problem Resolution Manager（TPRM）
• D、RTS