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Practice 1　　Discussion—about 5 minutes　　In this part of the

题目
问答题
Practice 1　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Program for New Staff　　Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation.　　Discuss and decide together:　　● why poor time management can become a major problem in companies.　　● what procedures could be adopted to ensure that time is managed effectively.
参考答案和解析
正确答案： 【参考范例】
A: Hi. As you know, these days our company is sort of out of control. Don’t you think so?
B: Yeah. Everything appears to be in chaos here in our company. And that clearly has resulted from poor time management.
A: You mean poor time management has led to all these problems? Why?
B: When time is not well planned within a company, they usually do not distribute blocks of time to specified tasks. They do not have a definite clue of when they should finish a certain task.
A: I think they often ignore the ordering of priorities. I mean certain tasks need our prior attention. But in the company every task is treated equally, even though it is a very important task.
B: That’s the point. So time should be planned in line with the significance of the tasks we need to deal with.
A: So what do you think we can do in order to manage time effectively here in our company?
B: You mean what means we can adopt?
A: Sure. That’s what our boss is asking us to do, right?
B: Right. I think we’ve got a lot to do. First, we should make all the staff members aware of the importance of effective time management to our company.
A: Yes, I think instruction in time management will be useful for them, especially those in supervisory positions.
B: Great. Perhaps we can run a few training courses for them. If necessary, we may invite some professionals from outside to help us.
A: Another thing we can do is to make all the managers, or even every employee, think of a job description of their own. Only in this way, can they be pretty sure about what they are accountable for and what they are not.
B: Yes, that’s a good idea. And I think, the top managers of our company should make a set of rules with regard to what sort of jobs should be given priority to. In this way, we can confirm that significant tasks are handled first.
A: Good idea. So in conclusion, our company should run a few training courses, and every employee should write down a job description of their own.
B: And rules should be made about what sort of job should be given priority to.
解析： 暂无解析
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相似问题和答案

第1题：

问答题
Practice 3Directions: For this part, you are allowed 30 minutes to write an essay discussing about how much freedom parents should allow young people to have nowadays. You can cite examples to illustrate your point. You should write at least 150 words but no more than 200 words.

正确答案：
【范文】
My Views on the Freedom Given to Young People Young people have more freedom today than they did one hundred years ago, but how much freedom depends on the family. And it is obvious that nowadays young people are given too much freedom by their parents.
As we know, today parents are busy with their work and have no time to get much information about their children, for example what they have done and what kinds of friends they have. This isn’t a good phenomenon because young people can easily get into trouble by drinking too much or mixing with the wrong people. What’s worse, they may get addicted into online games. Therefore, some limitations should be given to young people, such as the prohibition of drinking and smoking and the online time. On the other hand, young people must learn how to be sensible, knowing what should be done and what shouldn’t be done.
In all, I don’t think parents should give their children too much freedom, but it is important for parents and children to reach agreement on some rules.
解析： 暂无解析

第2题：

问答题
Practice 6　　The interview-about 3 minutes　　In this part the interlocutor asks questions to each of the candidates in turn. You in this part have to give information about yourself and express personal opinions.

正确答案： 【参考范例】
Q = Question A = Answer
Q: What’s your name? How to spell?
A:I am Alice. It’s spelled as A-L-I-C-E.
Q: What do you study?
A: I major in English in Peking University.
Q: What do you like about your study?
A: I learned about different cultures in English-speaking countries, which will be very useful in the future.
Q: Do you come from a large family or a small one?
A: My family is like many others. Due to the family planning policy in China, I have no brothers or sisters.
Q: When you choose a job, do you pay attention to its environment?
A: I would say yes. I wish to work in a skyscraping office building. Perhaps it’s because of vanity, since when I flaunt my working place, people would know it and admire.
Q: How do you think China’s membership in WTO benefit China?
A: Well, it’s a big topic to talk about. But I m sure it is beneficial to China and other WTO members as well. The common Chinese customers benefit most from it since prices of imported products are lower than before and the quality and after-sales services of national products are forced to improve.
Q: What do you think of the unemployment problem in China?
A: I think the unemployment problem is getting increasingly serious now. China is a country with a large population and there have always been surplus labors, Although not a big problem in the past under the planned economy system, but now enterprises could not handle the burden of a surplus labor force and many workers in state-owned enterprises are out of job. Something must be done about it before more serious problems emerge.
解析： 暂无解析

第3题：

问答题
Practice 5　　Discussion—about 5 minutes.　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, and example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Flexible Working Time　　Your company wants a flexible working time. You are asked to discuss about it.　　Discuss the situation and decide:　　● Is it practical or not　　● name the advantages and disadvantages　　For three candidates　　Flexible Work Time　　Your company wants a flexible working time. You are asked to discuss about it.　　Discuss the situation and decide:　　● Is it practical or not　　● name the advantages and disadvantages　　● If needed, cite the accurate example to fight for／against it.

正确答案： A: Well, the management’s proposal on flextime is today’s topic. What are your opinions on this?    .
B: I think our staff members would be happy with this practical idea. They have complained that the present working time is too restricted. They say the working time should be flexible.
A: In what ways?
B: The company should allow the staff to build up a credit of hours to entitle them to take a few hours or a day off.
A: But don’t you think there would be chaos?
B: What do you mean by “chaos”?
A: There would be no one in any department knowing who was in at what time. And people who phone the company or visit our company would get terribly confused.
B: Well, I’m sorry to interrupt. In my opinion, we should make cover arrangements. When people are sick or when people take holiday the same kind of arrangements is made.
A: Er. Mr. Brown, what are your views?
B: Frankly, I think it’s difficult for our section to have flexible time. There are three of us in our section and we work as a team. Therefore, if we had anyone off then we wouldn’t be able to manage.
解析： 暂无解析

第4题：

问答题
Practice 3　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the task promptly, an example of which is below, and then about three minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Satisfaction Survey　　The company you work for has conducted a satisfaction survey. We all know customer satisfaction is essential to the survival of our businesses.　　You have been asked to find out whether customers are satisfied.　　Discuss the situation together, and decide:　　● how to find out whether the customers are satisfied　　● what to ask in a customer satisfaction survey.

正确答案： 【参考范例】
A: We all know customer satisfaction is essential to the survival of our businesses. How do you think we can find out whether our customers are satisfied?
B: In my opinion, in order to find out whether our customers are satisfied or not, the best and most direct way is to ask them.
A: Certainly many ways can be adopted to ask them whether they are satisfied with our company, our products, and the service they received. Can you name some common ways?
B: Sure. we can ask them face-to-face when they are about to walk out of our store or office. In addition, we can also call them on the phone after their visits and ask how they feel about our products and service.
A: Well. Good idea. Any other ways?
B: Mail them a questionnaire is also an option. This technique has long been used, which turns out to be quite effective
A: As far as I am concerned, we can ask certain questions in a customer satisfaction survey to get to know their expectations and to collect information about what need to be changed and what need to be maintained to increase their satisfaction.
B: By all means basic customer satisfaction questions should be asked, like “ Are you satisfied with the service you received?” Still, we need to ask the customers loyalty questions, for instance “What are the chances of you recommending our products/services to others?” Plus, some research needs to be done to know what the customer like and don’t like about the products, services and the company.
A: That is the point.
Follow-up questions:
(Q=question   A=answer)
Q1: Do you think feedback from customers is the most important thing to consider? Why or why not?
A: Yes, their feedback can reveal a lot and be very useful. You can improve your products’ quality accordingly. ﹨No, it is not wise to completely depend on that, since some customers may not take it seriously when answering questions.
Q2: Is it essential to consider competitors’ products? Why or why not?
A: Yes. By comparison, you can know the differences and try to do a better job. ﹨No, feedback from customers is more reliable
Q3: Which is more important when aiming to improve customer services, staff training or customer satisfaction survey?
A: I would say staff training is the fundamental way to improve customer services.﹨Customer satisfaction survey can be more effective in improving customer satisfaction.
Q4: How often should you conduct a customer satisfaction survey?
A: As is said, the most wise way is to conduct a customer satisfaction survey often enough to get the most information, to upset the customers, but not so often as to upset the customers”.
Q5: Have you ever thought about what to do with the answers from a customer satisfaction survey?
A: Yes. The answers from different customers need to be compiled and used to predict trends.﹨No, feedback alone is not enough and further research together with other surveys needs also to be conducted.
解析： 暂无解析

第5题：

问答题
Practice 1　　You should spend about 40 minutes on this task.　　Write about the following topic:　　Multi-cultural societies, in which there is a mixture of different ethnic peoples, bring more benefits than drawbacks to a country. To what extent do you agree or disagree?　　You should write at least 250 words.

正确答案： 【参考范文】
As a popular slogan goes, The whole globe is just a meter away. With the development of technology, the entire world shrinks into a village in a few decades, which brings about more clashes among people from different races. Someone pushes the so-called solution forward that it is better to divide people into groups according to races. However, this can never solve the problem but only aggravate it.
Admittedly, living in a multi-cultural community with full freedom and without any restriction is a nightmare for everyone indeed. The racial conflicts and residential differentiation would be a huge barrier for all the residents living together. However, if they can do everything cautiously by taking the cultural differences into account, living in this kind of surroundings will offer a great opportunity to enjoy much more communication worldwide in one's short lifetime, which will attract countless people to look forward to the multi-cultural life experience.
Obviously, among all the benefits of multi-cultural society, the following two reasons should, at least, be specially mentioned: First, The colorful and diverse community can deepen the understanding between one people and another. In other words, if people plan to imitate others' custom or behaviour, it is better to understand it before their copying it. Second, it is a shame and inhumane for all modem citizens to discriminate anyone living in any circumstance. In fact, all the people are nothing but simply and most importantly, all creatures have the equal right to live on the earth, so it is not necessary to hold some stereotypes against others. Multi-cultural society is a remarkable stage in history, and more likely it is warfare against the Racism, which will finally succeed without any doubt.
As is mentioned above, racism and multi-culture are contradictory with each other, which should be sensibly solved. As capable human beings, we may regard others’ lifestyles improper, but we should respect them no matter whether we like them or not.
解析： 暂无解析

第6题：

问答题
Practice 5Directions: For this part, you are allowed 30 minutes to write an essay commenting on the topic “Which Is More Important: Wealth or Health?” You can cite examples to illustrate your point. You should write at least 150 words but no more than 200 words.

正确答案：
【范文】
Which Is More Important: Wealth or Health? In today’s society, many people think wealth is the symbol of success. So some people take the goal of becoming rich as their aim in life. They are crazy for making money. On the contrary, others think health is more important. In balancing the two, I have every reason to accept the latter.
At the first place, good health implies a long life. A man in good health could live a happy life. Next, people usually turn to healthy man for help. Finally, good health brings people great wealth. While big fortune sometimes causes trouble, a man with big fortune who fears of being robbed trusts nobody. What’s more, some evil people want to cheat rich men out of money. Furthermore, many things exist around us that can’t be bought by cash, such as, friendship, love, health and etc.
Therefore, I think good health is more important than wealth. We can do nothing without good health. If we have good health, we can do what we want.
解析： 暂无解析

第7题：

问答题
Practice 2　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN…?　　NEGOTIATING　　● COMPROMISE　　● DISPUTE　　●...　　B  WHAT IS IMPORTANT WHEN…?　　EMPLOYING TECHNICAL WRITERS　　● BEING ABLE TO WRITE WELL　　● MEETING TIGHT DEADLINES　　●...　　C  WHAT IS IMPORTANT WHEN…?　　MANAGING A COMPANY　　● COMMUNICATION　　● EXECLLENT MANAGER　　●...

正确答案： 【参考范例】
Mini-representation One:
I think when managing a company one of the most important features is communication. Good communication is necessary at all stages of the business process, which can contribute to a successful business.
Within individual companies internal communication occurs at, and between the various levels. Directors communicate with one another in term of the company’s overall strategy. They inform managers of their plans, and the managers then communicate with other employees to convey their messages. Negotiations are conducted with regard to pay and working conditions. Managers express their decisions and orders through good communication, which can achieve the aim of  improving morale and motivation. Employees also communicate with each other, for example, over production, wages and their spare activities.
Reliable and effective communication is one of the key elements which lead to efficient management of a company.
Question: Can you tell me other vital elements which result in efficient management of a company?
Answer: Many requirements are important for the efficient management of a company, both internal and external. We need good communication, good staff and managers, smooth flow of the capital, the full cooperation between the company, etc.
Mini-representation Two
Firstly, it is of very importance to be able to write well. This means not only knowing the basic rules of spelling, grammar and punctuation, but also having the competence to condense and organise sophisticated information to make it accessible to the public. A good writer must also be capable of dealing with meeting tight deadlines. Secondly, as far as career prospects are concerned, after acquiring valuable experience, many technical writers have the opportunity of working on managerial roles. They may then have the responsibility for the work of other writers within a particular company, or they may prefer to become contractors. This means selling their services through an agency employing many freelance technical writers, whose services are charged to companies at an hourly rate.
Question: What do you think which factor is more significant, being able to writer well or meeting tight deadlines? Why?
Answer: I think neither of them can be ignored. We need technical writers not only being able to write well but also being competent to meet tight deadlines.
解析： 暂无解析

第8题：

问答题
Practice 5Directions: For this part, you are allowed 30 minutes to write a composition on the topic Diploma Craze. You should write at least 120 words but no more than 180 words.

正确答案：
【参考范文】
Diploma Craze Nowadays employers lay too much emphasis on their candidates’ educational backgrounds. As a result, more and more students are trying their best to get all kinds of diplomas.
Usually students pursue further study in order to learn more knowledge and skills, while now some students continue their study mainly to get diplomas. This phenomenon does considerable harm to society. Students aiming at diplomas will not study hard, and they just try to get by in exams, which have a negative effect on the academic atmosphere in college.
There is one effective way to deal with the problem. That is, employers should put more attention to their candidates’ abilities. They may ask the candidates to complete a certain task so as to test their abilities. In this way, only the really competent candidates have opportunities to get employed. And people will be aware that diplomas alone do not work.
解析：
【范文点评】
　　文章第一段概述现在公司看重文凭，这导致了学生追求文凭而不看重学业的现象的产生。第二段分析了这一现状造成的后果。最后作者提出建议，公司在聘用人才时应该更看重他们的个人能力而不是文凭。

第9题：

问答题
Practice 1　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN MOTIVATING STAFF?　　● FINANCIAL BENEFITS　　● CAREER DEVELOPMENT OPPORTUNITIES　　●...　　B  WHAT IS IMPORTANT WHEN SATISFYING CUSTOMERS?　　● A GOOD AFTER-SALES TEAM　　● MORE CUMMUNICATION WITH CUSTOMERS　　●...　　C  WHAT IS IMPORTANT WHEN PREPARING FOR A JOB INTERVIEW?　　● STUDYING THE JOB ADVERTISEMENT　　● STUDYING THE COMPANY　　●...

正确答案： 【参考范例】
Sample A:
Well, I’m very interested in this topic—what’s important when motivating staff. As far as I am concerned, I think we should take three main important factors into consideration, that is, financial incentives, career development chances and an easy-going boss. Firstly, the most important factor should be the financial benefits. They may consist of good salary, bonus and other perks. As we know, instead of working for fun, most people work to live. And also as the saying goes, money can make the mare go, thus money is very important in develop staff’s motivationm. Secondly, career development chances are quite important. In reality, there is nobody who does not want to be promoted. If there are not any good career prospects in a job, staff will probably give up the job. Finally, an easy-going boss is also important. Nobody is willing to work with a difficult boss. In conclusion, financial incentives, career development chances and an easy-going boss are important in motivating staff.
Sample B:
Well, I’d like to talk about the important factors that are beneficial to improve customers’ satisfaction. Firstly, we need a group of outstanding after-sales service team. It is true that it is difficult to meet the demands of every customer, but our duties involve dealing with customers’ complaints and trying all manner of ways to solve their problems. In order to cultivate an efficient group of after-sales service team, we must arrange some staff training courses. Besides, we need to conduct researches on customers about whether they are satisfied with our products and in what aspects they are dissatisfied. On the basis of the result of the researches, we can make improvement. In a word, a excellent after-sales team and more communication with customers  can help improve customer satisfaction.
Sample C:
The objective of my talk is how to prepare for a job interview. I think the preparation mainly consists of studying the job advertisement, finding out information about the company and preparing yourself psychologically. First of all, you should study carefully the job advertisement so that you can match your qualifications, such as knowledge, abilities and skills, with the specifications required for the vacancy. You must make the interviewer believe that you have all the qualifications required, thus you are the right kind of person they are looking for. Secondly, you should know more about the company, for example its profile, requirements, existing problems, structure, campaigns and future plans. Finally, you should also prepare yourself psychologically and this will help you overcome stress. For example, rehearsing the interview with your friends is a good way of relaxation exercise that can put confidence in you.
解析： 暂无解析

第10题：

问答题
Practice 2　　Discussion—about 5 minutes　　In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic.　　For two candidates　　Compromise on price　　You have had a negotiation with a foreign trade delegation which comes to nothing. You have been told to have this big deal come off.　　Discuss the situation together and decide:　　● which kind of activities would be suitable for a successful deal.　　● how much are you to step down　　For three candidates　　Compromise on Price　　You have had a negotiation with a foreign trade delegation which comes to nothing. You have been told to have this big deal come off.　　Discuss the situation together, and decide:　　● Which kind of activities would be suitable for a successful deal.　　● how much are you to step down.　　●·how to show your sincerity.

正确答案： 【参考范例】
B: Well, it’s really a pity that we didn’t reach any agreement on price at our last meeting. I think it’s not sensible for either side to persist in his own terms. We can make some progress.
A: Yeah. 1 can’t agree more. In consideration of making a deal before their closing visit to our corporation, I’m also ready to make some concessions.
B: How much are we to step down?
A: How about coming down by… er, 3 percent.
B: By what?
A: By there percent.
B: Ah, honestly speaking, the price you offer is really not reasonable. Almost it should be forbidden if I may say. You know, we have to keep the ball rolling.
A: You might have some good suggestions in mind. Air your opinion, please.
B: How about meeting each other half way? Each steps a bit backward so that business can be done.
A: Maybe you are right.
Question: Do you think they are likely to accept the quotation you offer this time, B?
B: Well, I think they would. You know, supply exceeds demand at present and this situation is likely to continue for a long time yet, let alone that theirs have no advantages in quality, design, style or color assortment.
解析： 暂无解析

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