第1题：
It is often said that politeness costs nothing. In fact，it seems that a little more politeness could save businesses ￡5 billion every year. Frequently hearing the phrase“thank you”or“well done”means the same to staff as a modest pay rise.
Praise and encouragement also makes employees more likely to work hard and stay in their jobs. In this way the business companies can save the cost of finding new employees. A third of 1,000 workers surveyed by a consulting firm said they did not get thanked at all when they did well-and a further third said they were not thanked enough. In both cases. staff said they felt undervalued，meaning they were less likely to exert themselves and were more likely to look for employment elsewhere.
The result of the survey shows that there would be around ￡5.2 billion loss in productivity if the employees felt less appreciated. According to the firm，praising staff has the same positive effect as a 1 per cent pay rise-and works out much cheaper for bosses. Three out of four employees said that regular acknowledgement by their bosses was important to them，but only a quarter said they were actually given as much praise as they felt they needed.
The survey found that those in blue-collar and manual jobs were less likely to be given any recognition for doing well. But it seems that they most need such praise.
In regional terms，Scottish staff felt most undervalued. Four out of ten workers said they were never thanked and eight out of ten said they would like more praise. However. workers in the North-East are less impressed by being praised by the boss，as only 69 per cent said they felt the need to be told“well done”regularly. Older employees and women need the most reassurance，according to psychologist Averil Leimon. She said that words of praise did more than creating a pleasant place to work-they could even promote profits.
The survey indicates that politeness could save businesses a huge amount of money every year because______.
A．politeness makes employees expect pay rise
B．politeness is less likely to make staff work harder
C．politeness helps employers find proper employees
D．politeness helps employers reduce the cost of staff employment
第2题：
第3题：
Hello. My name is Molly and I'm from Ireland. I train the staff and help the customers --- especially the important ones. Franco, the restaurant owner, discusses everything with me. I have two free evenings a week, but twice a year I work every evening when Franco is on holiday --- I hate that. I always have to work on Friday and Saturday evenings when the restaurant is busy. But I like it because I'm interested in food and people. My salary is good. I like working with Franco. I get along well with the other staff in the restaurant.
(1). Molly likes to work every evening.
A、 Right.
B、Wrong.
C、Doesn't say.
(2). Molly sometimes has to work on Friday and Saturday evenings.
A、 Right.
B、Wrong.
C、Doesn't say.
(3). Molly has a holiday twice a year.
A、 Right.
B、Wrong.
C、Doesn't say.
(4). Molly like working in the daytime.
A、 Right.
B、Wrong.
C、Doesn't say.
(5). Molly gets along well with all the staff in the restaurant.
A、 Right.
B、Wrong.
C、Doesn't say.
第4题：
If there were fewer management staff, more work （）.
第5题：
If there were fewer management staff, more work （）.
Awould be done
Bwill be done
Cwould have be done
Dshould be done
第6题：
The profit-sharing plan is designed to______the staff to work hard.
A．calculate
B．demonstrate
C．speculate
D．motivate
第7题：
第8题：
Your organization decided to upgrade the existing Oracle 10g database to Oracle 11g database in a multiprocessor environment. At the end of the upgrade, you observe that the DBA executes the following script:SQL> @utlrp.sqlWhat is the significance of executing this script?（）
A. It performs parallel recompilation of only the stored PL/SQL code.
B. It performs sequential recompilation of only the stored PL/SQL code.
C. It performs parallel recompilation of any stored PL/SQL as well as Java code.
D. It performs sequential recompilation of any stored PL/SQL as well as Java code.
第9题：
Nobody can work well if he is distracting .
第10题：
Nobody can work well if he is distracting .