Oh, I don’t know
No, you can’t
That’s okay
第1题：
(A) Sorry to interrupt you.
(B) It’s my fault.
(C) I’m sorry to hear that.
(D) Please excuse me for spilling tea on you.
正确答案：D
解答参考：D.当对方因事表示道歉时，应进行宽慰，表明自己不介意。
第2题：
A、That's okay.
B、No,you can't.
C、That's good.
D、Oh,I don't know.
第3题：
A.I think so.
B.Oh, I'm sorry.
C.It's OK.
D.You are busy.
第4题：
A.Oh, I’m sorry that you did.
B.How foolish of you to do so.
C.The wrong message? Oh, yes, you did!
D.Oh, that’s all right.Please be careful next time, though.
第5题：
—Sorry to trouble you.
—______.
A. All right
B. No trouble
C. That's right
D. It doesn't matter
参考译文：——不好意思打扰你了。——没关系。此题考查短语的意思。英语中对于别人的道歉的回答一般是“It doesn't matter”，可以理解为汉语的“没关系”。
第6题：
A、There's no problem
B、It's a pleasure
C、That's quite all right
D、I didn't realize that
第7题：
Waitress: Yes, sir, anything the matter?
Customer： , but this soup is too salty.
Waitress: I'm very sorry, sir. I'll change it for you.
A． I can't stand it
B． Sorry to do it
C． I hate to complain
D． Sorry to bother you
第8题：
A、This way, please.
B、Oh, yes.
C、Good.
D、Oh, nice to meet you.
第9题：
—I’d like to make an appointment with Mr. White. —_______
A.Sorry, he is busy at the moment.
B.Why didn’t you call earlier?
C.Certainly. May I know your name?
D.Sorry. He doesn’t want to see you.
第10题：
A、Oh, sorry to bother you.
B、Thanks.I’m grateful for your suggestions.
C、I’m not sure.