need
should
oughtto
have to
第1题：
Thank you. I’ll ask Mr. Heine _____ as soon as I can get hold of him.
第2题：
---- Could you please tell Jim that I will call him later?
---- Sure. I’ll tell him when he __________.
A. comes B. came C. has come D. will come
第3题：
What shall we do if we suspect the identity of a journalist?
A.Ask him/ her to hold on and call to the reception desk to check the identity.
B.Ask him/ her to wait a minute and check his/ her passport and visa
C.Ask him/ her to wait a minute and consult “Who is who”.
D.Ask him/ her to wait a minute and call to the information center to check the identity.
第4题：
听力原文：M: I've lost my credit card issued by your bank. What should I do, please?
W: I am sorry for that. But you have to go to that counter over there for the card business.
Q: Why does the customer come to the bank?
(15)
A．He got a credit card of his friend and come to ask how to use it.
B．He got a card and did not know whose card it is.
C．He has lost his credit card and come to ask what to do.
D．He has found a credit card and come to ask what to do.
第5题：
A、OK, please wait .
B、Yes, I will ask him to answer the phone.
C、One moment, please.
第6题：
此题为判断题(对，错)。
第7题：
_____________ he arrives before I get back，please ask him to wait.
A. In the case of
B. In case
C. In case of
D. In that case
第8题：
A、You should tell me earlier.
B、I don't mind.
C、That's all right.
D、Why?
第9题：
A、Till
B、On
C、In
D、At
第10题：
Why do you look unhappy. What's the matter?()
A. I'm satisfied with the good performance of the radio I've just bought.
B. I'm glad to have bought this radio at such a price.
C. I'm rather disappointed with the poor quality of the radio I've just bought.