单选题In the author’s view, higher service standards are impossible in Israel _____.A if customer complaints go unnoticed by the managementB unless foreign companies are introduced in greater numbersC if there’s no competition among companiesD without strict

题目
单选题
In the author’s view, higher service standards are impossible in Israel _____.
A

if customer complaints go unnoticed by the management

B

unless foreign companies are introduced in greater numbers

C

if there’s no competition among companies

D

without strict routine of employees

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相似问题和答案

第1题:

The new employee was inexperienced, so he had trouble on dealing with the customer’s complaints.()

此题为判断题(对,错)。


参考答案:错误

第2题:

You are the administrator of a SQL Server 2000 computer. One of the databases on the server contains a table named complaints. This table is used to store information about customer complaints.

The customer service representatives in your company add and edit the information in the complaints table. They work with this table by using a number of client applications, including a web-based application and a Microsoft Windows 32-bit application.

The customer service manager discovers that some customer complaints are marked as closed before they are resolved to the customer’s satisfaction.

You need to notify the customer service manager whenever a complaint is marked as closed. You do not want to make any changes to the client applications.

What should you do?

A.Create an UPDATE trigger that sends an e-mail message.

B.Create a stored procedure that sends an e-mail message. Use the stored procedures to make changes to the data.

C.Create a user-defined function that sends an e-mail message. Use the function to make changes to the data.

D.Create a rule that validates data entry. Bind the rule to the CompliantClosed column.


正确答案:A
解析:Explanation: Adding an appropriate UPDATE trigger that notifies the service manager whenever a complaint is marked is closed would accomplish the requirements. The client applications application would not have to be changed.

Note: In SQL Server 2000, triggers are a special type of stored procedure that fire automatically when an UPDATE, INSERT, or DELETE statement is issued against a table or view. Triggers are powerful tools that can be used to enforce business rules automatically when data is modified and can automate the processing for a company. Like stored procedures, triggers contain Transact-SQL statements which can include instructions to send an e-mail message when a particular column is updated

Incorrect Answers:
B: If a stored procedure is created and used the client application would have to be adjusted
accordingly. But we don’t want to make any changes in the client application.

Note: A stored procedure is a set of Transact-SQL statements compiled into a single execution plan and can return data as output parameters, which can return either data or a cursor variable; return codes, which are always an integer value; a result set for each SELECT statement contained in the stored procedure or any other stored procedures called by the stored procedure; or as a global cursor that can be referenced outside the stored procedure.

Stored procedures assist in achieving a consistent implementation of logic across applications as the SQL statements and logic needed to perform. a task can be coded and tested once in a stored procedure. Thereafter each application or user that needs to perform. that task can execute the stored procedure.

Coding business logic into a single stored procedure also offers a single point of control for ensuring that business rules are correctly enforced. Stored procedures can also be used to customize security permissions in much the same way as views. Stored procedure permissions can be used to prevent users from modifying data in certain columns and then grant users permissions to execute the procedure.

C: If a user defined function is created and used the client application would have to be adjusted accordingly. But we don’t want to make any changes in the client application.

Note: In programming languages, functions are subroutines used to encapsulate frequently performed logic. Any code that must perform. the logic incorporated in a function can call the function rather than having to repeat all of the function logic. SQL Server 2000 supports built-in functions and user-defined functions.

Built-in functions operate as defined in the Transact-SQL Reference and cannot be modified while user-defined functions allow the user to define their own Transact-SQL functions using the CREATE FUNCTION statement. User-defined functions take zero or more input parameters, and return a single value. Some user-defined functions return a single, scalar data value, such as an int, char, or decimal value.

D: Just creating a rule would only check the input, it would not notify the service manager as required.

Note: Rules are a backward-compatibility feature of SQL Server 2000 and performs the same functions as CHECK constraints. CHECK constraints are the preferred, standard way to restrict the values in a column as they are more concise than rules.

第3题:

According to the author, one of the driving forces behind M&A wave is _______ .

A the greater customer demands

B a surplus supply for the market

C a growing productivity

D the increase of the world's wealth


正确答案:C

第4题:

物流服务中的客户服务,英文表达是()。

  • A、customer management
  • B、customer service
  • C、customer satisfation
  • D、custom service

正确答案:B

第5题:

China′s transport minister warned the online taxi-hailing companies Uber and Didi __________ their subsidies leading to "unfair" competition.

A.with
B.for
C.beyond
D.over

答案:D
解析:
考查介词辨析。句意为“中国交通运输部部长针对在线打车公司优步和滴滴_________滥用“补贴”手段造成不正当的竞争发出警告”。分析句子前后,应选择表示因果关系的介词,故首先排除C项。A、B、 D都可以表示原因.但其区别是:with多用于表示情绪的形容词或身体动作或状态的形容词之后,表示某种心理或心理状况的原因:for常用来表示由于外界因素或某种情感而产生的某一行为的原因,也可用于表示感谢、抱歉或酬报的原因;over常用于带有感情色彩的动词之后,叙述所发生事情的原因。故选D。

第6题:

Customer service is the performance of activities to ( )

A. control costs of production

B.expand company' s business

C. ensure customer satisfaction


参考答案:C

第7题:

In the author’s view, the new vaccine production method seems to be_____.

[A] remarkable [B] criticized [C] efficient [D] accepted


正确答案:D

第8题:

According to the text, the speech at the end of the tex t.__________

[A]demonstrates the author’s own view of life

[B]shows the popular view of Jack Lindsay

[C]offers the author’s opinion of Jack Lindsay

[D]indicates Jack Lindsay’s change of attitude


正确答案:D

本题考查推理引申。最后一段主要围绕杰克·林德萨写作态度的变化展开论述。该段指出:战后,他的写作题材转向现代,但一度留于说教(didacticism),后来终于再次转变,开始认为社会问题的解决办法不再依靠政党。他赋予作品主人公的仅仅是一种政治觉悟,除此之外什么也没有了。文章最后引用了他小说中主人公的一番话,该主人公带着绝望的语气说道:“什么都得改,这样的生活我再也过不下去了,但是我该如何改变这一切呢?”引文之后,文章又总结到,杰克·林德萨作为一名艺术家,不再给出问题的具体答案。故[D]项是写作目的。[B]、[C]项太笼统,全文都是关于杰克·林德萨的评论,都是作者看待他的观点。[A]项文中未涉及。

第9题:

On which of the following would the author most probably agree? (  ).

A.Foreign investors should move their manufacturing capability closer to the consumer
B.China's wage inflation will wreak a pohtical havoc in the future
C.Foreign investors should flee to neighboring countries, such as Vietnam
D.There's plenty of room to improve efficiency at Chinese plants

答案:D
解析:
根据作者的理解可以推测,在中国仍有很大的空间去提高自身的效率。

第10题:

You need to design a hosting service option for customers who want to access their databases by using their own Active Directory domain accounts. What should you do?()

  • A、Design a hosting service option that duplicates each customer’s domain user account as SQL Serverlogin account.
  • B、Design a hosting service option that provides VPN-based connectivity from each customer’s network tothe SQL Server computer that hosts that customer’s daabase or databases.
  • C、Design a hosting service option that provides a dedicated server to each customer.Join that server to that customer’s Active Directory domain
  • D、Design a hosting service option that configures a unique instance of SQL Server 2005 for each customer.Configure that instance to use Integrated Windows authentication.

正确答案:C

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