Network maps
Change management
Baselines
Cable management
第1题：
A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?（）
A. Network maps
B. Change management
C. Baselines
D. Cable management
第2题：
Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem？（）
第3题：
A technician needs to ensure that a specific application on a single home user‘s computerreceives Internet traffic reliably. The home network provides access to three other users and theapplication relies on a specific protocol.Which of the following should the technician use?（）
A. DHCP
B. PAT
C. Proxy
D. IPX
第4题：
While using the ping command to try and reach a local server, a technician receives a response of “Destination host unreachable”. After confirming that the PC is physically connected to the network, which of the following commands should the technician use to get more detailed information?（）
第5题：
A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
第6题：
A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）
第7题：
Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）
第8题：
An administrator is setting up a network and would like to prevent users from having the ability toplug their PC into the network to receive an IP address.Which of the following addressing schemes should the technician use?（）
A.NAT
B.Dynamic
C.Subnetting
D.Static
第9题：
An administrator is setting up a network and would like to prevent users from having the ability to plug their PC into the network to receive an IP address. Which of the following addressing schemes should the technician use?（）
第10题：
A technician accesses a corporate users hard drive and notices that there are inappropriate images in their My Documents folder. Accessing this kind of material is a clear violation of company policy. Which of the following should the technician do？ （）