Run TRACERT from the users workstation.
Start with the Last Known Good Configuration and reboot the computer.
Replace the network interface card （NIC）.
PING the users workstation.
第1题：
A network technician arrives to work and discovers users are having a problem connecting thecompany server. The server operator was working on upgrades the night before.Which of the following documents should the technician use to attempt to discover the problem?（）
A. Network maps
B. Change management
C. Baselines
D. Cable management
第2题：
A network technician arrives to work and discovers users are having a problem connecting the company server. The server operator was working on upgrades the night before. Which of the following documents should the technician use to attempt to discover the problem?（）
第3题：
A. Remove network connections
B. Remove the RAM
C. Self ground on the computer case
D. Disconnect power to PC
第4题：
A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
第5题：
Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）
第6题：
Users are unable to stay connected to the company‘s wireless network. Several times throughoutthe day the users‘ signals are dropped and they are forced to reconnect to the network.A technician determines the network cabling that supplies the WAP has been run inside with severalpower lines.Which of the following is the MOST likely cause of the network issue?（）
A.Ashort
B.Open pairs
C.ESD
D.EMI
第7题：
Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem？（）
第8题：
An administrator is setting up a network and would like to prevent users from having the ability toplug their PC into the network to receive an IP address.Which of the following addressing schemes should the technician use?（）
A.NAT
B.Dynamic
C.Subnetting
D.Static
第9题：
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
第10题：
For a technician to test network connectivity to a remote host on a Unix Server which of the following commands should they run？（）