问题：单选题After opening up the lid of a laptop that is powered on, nothing is displayed on the LCD. Opening and closing the lid multiple times usually causes the display to regain the signal. Which of the following components should the technician check FIRST?（）A MotherboardB Video cardC Cutoff switchD AC adapter
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问题：单选题A technician wants to create a spanned volume on a set of hard drives. Which of the following tools will identify if the drives will support a spanned volume?（）A System InformationB Disk ManagementC Device ManagerD Task Manager
问题：单选题A customer states that it takes a while to refresh their display when multitasking and switching between windows, in Windows XP. Which of the following is the BEST way to shorten the delay and increase response time?（）A Tell the user to use Safe Mode.B Disable the Windows Firewall Service.C Turn off the System Restore.D Change to Performance Mode.
问题：单选题A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）A Run a System RestoreB Check Device ManagerC Check the Event LogsD Check the System Information
问题：单选题A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?（）A The network uses MAC filteringB The network uses WEPC The network uses SSID broadcastD The network uses WPA
问题：单选题Which of the following will occur if a laptop SATA 1 drive is installed on a SATA 2 controller?（）A The drive will run at the lower SATA 1 speed.B The drive will not work due to incompatibility.C The drive will run at the higher SATA 2 speed.D The drive will have intermittent POST errors.
问题：单选题Which of the following would be the BEST way to restrict access to the WAP from certain clients?（）A Disable DHCP serverB Enable WEP encryptionC Disable SSID broadcastD Enable MAC filtering
问题：单选题A client needs to be able to install a new local printer, but does not currently have permission to do so. Which of the following is the BEST user group to put the client in, to allow the printer to be installed?（）A Power UsersB UsersC Backup UsersD Guest
问题：单选题A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting? （）A Time Domain Reflectometer (TDR)B OscilloscopeC Power supply testerD Spectrum analyzer
问题：多选题Which of the following are methods to automatically update the antivirus application?（） (Select TWO).AEstablish rules in the email scheduling program to perform updates.BSelect Update Now from the program options.CUse the Automatic Update feature built into the application.DUse scripts.EUse Windows Update.
问题：单选题A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）A The device needs a firmware updateB The device needs an updated driver installedC The plugged in device is too slow for the USB port speedD The device is incompatible with the installed version of Windows
问题：多选题A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).ABoot into Safe ModeBReplace the motherboardCUninstall the applicationDReplace the hard driveEInstall more RAM
问题：单选题On laptops, the internal wireless adapter is known by which of the following form factors?（）A PCIB Mini PCIC ISAD PCIe 1x
问题：单选题Which of the following switches in Windows can be used to ping a host until stopped?（）A -lB -aC -tD -f
问题：单选题Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?（）A 6B 7C 8D 9
问题：单选题A legacy PCI IDE controller card does not recognize a new IDE HDD. Which of the followingmaintenance techniques would BEST resolve this situation?（）A Perform a BIOS upgradeB Update the IDE controller's firmwareC Format the HDD on another PCD Update the IDE controller's driver
问题：单选题Which of the following commands will repair boot sector blocks after a virus has been removed?（）A chkdskB formatC fixmbrD sfc
问题：单选题Which of the following can be used to kill a running process?（）A Control PanelB Computer ManagementC Task ManagerD Add/Remove Programs
问题：单选题Mike, a technician, is working on a computer and the air is dry. Which of the following choices is the BEST option for Mike to use?（）A Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.B Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.C Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.D Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment.
