[A] resolving
[B] saluting
[C] dissolving
[D] solving
第1题:
Arbitration is a _____ approach to conflict management in resolving conflict disputes.
A lose-lose
B win-win
C win-lose
D lose-win
E closed door
第2题:
A. evaluate
B. involve
C. affect
D. interrelate
第3题:
Conflict management requires problem-solving. Which of the following is often referred to as a problem-solving technique and used extensively in conflict resolution?
A . Confrontation
B . Compromise
C . Smoothing
D . Forcing
E . Withdrawal
第4题:
第5题:
Every organization needs a procedure for resolving customer complaints.()
第6题:
105 Conflict management requires problem-solving. Which of the following is often referred to as a problem-solving technique and used extensively in conflict resolution?
A. Confrontation
B. Compromise
C. Smoothing
D. Forcing
E. Withdrawal
第7题:
(d) Explain to the management of Bailey’s why consideration should be given to resolving the problems through:
(i) job rotation; (5 marks)
第8题:
The role of the _____ can be invaluable in problem solving.
A recognition seeker
B devils advocate
C dominator
D topic jumper
E A or C
第9题:
The oil components including polar compounds formed as a result of oxidation of some oil fractions in the marine environment dissolving in seawater defines ______.
A.Oxidation and destruction
B.Dissolution
C.Oxidation and destruction
D.Sedimentation
第10题: