–– Clerk: Good morning. Can I help you?
–– Thompson: Yes, I’d like a ticket to New York 9: 15 tom rrow morning.
–– Clerk: ____
–– Thompson: Single, please.
A: Single or two?
B: Single or double?
C: Single or back?
D: Single or return?
第1题:
A、Who is that calling?
B、What do you want?
C、What can I do for you
第2题:
听力原文:W: Good morning, sir. What can I do for you?
M: Yes. I'd like to have a single room with a bath from the morning of September 7th to the morning of October 10th.
How long will the man stay in this hotel?
A.Just one month,
B.32 days.
C.33 days.
D.34 days.
第3题:
A.Do you have a reservation?
B.Have you paid beforehand?
C.Have you made an order?
D.Do you have an appointment?
第4题:
–– Clerk: Good morning. Can I help you?
–– Mr. Liu: Yes, I'd like a one-way ticket to Manchester 8: 15 tomorrow evening.
–– Clerk: Fifteen pounds, please.
–– Mr. Liu:____.
A: Here it is
B: There is the payment
C: Here you are
D: Take the payment, please
第5题:
Good morning.()?
Good morning! I need a check to send to my publisher in New York.
A、What can I do for you, Madam
B、What do you want to buy, Madam
C、Why do you come here, Madam
第6题:
Clerk:Central Ballet. ?
Customer: Yes, what's on tonight?
Clerk: Sleeping Beauty.
A. May I help you
B. What do you want
C. Can you speak out
D. What's the matter
第7题:
-- I'd like to book a flight to Beijing, please.
-- _____.
A. No, you can't
B. Yes, sir, single or return?
C. We are busy.
D. Wait
第8题:
A:What’s the matter?
B:Just a minute, please.
C:What can I do for you?
D:Can I help you?
第9题:
CLERK: Hello, Big City Electricity, how may I help you today
PETERS:__1__.
CLERK: May I have your account number
PETERS: Certainly, it’s 4392107.
CLERK: Thank you, is this Mr. Peters
PETERS: Yes, this is Mr. Peters.
CLERK: Thank you. What can I help you with
PETERS: ___2_.
CLERK: I’m sorry to hear that___2_.
PETERS: The bill is 300% higher than last month.
CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.
PETERS: OK, Thank you for your help.
CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity
PETERS: I usually pay about $50 a month.
CLERK: Thank you.___4_
PETERS: $200. I can’t understand why.
CLERK: Yes, Mr. Peters. Was your usage different in any way
PETERS: No, it was an average month.
CLERK: I’m sorry there certainly seems to be a mistake.
PETERS: Well, I’m happy you agree with me.
CLERK: I’ll contact a service representative. And what’s your phone number
PETERS: 408-533-0875
CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.
A. I think I’ve been overcharged for the past month.
B. I’m terribly sorry about the mistake.
C. I’m calling concerning my electricity bill.
D. And how much did we charge on this bill
E. Why do you think we charged you too much
第10题:
Good morning. Have you got a single room with a bathroom, please?()
AI don't know.
BI'd rather not say.
CWell, guess.
DYes, we have.