第1题：
Part A
51. Directions:
You have just come back from Canada and found a music CD in your luggage that you forgot to return to Bob, your landlord there. Write him a letter to
1) make an apology, and
2) suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use “Li Ming” instead.
Do not write the address. (10 points)
第2题：
根据写作要求，写出一篇作文。
You have made an appointment with your client, but failed to keep it. Write a letter of apology to your client according to the information below.
1. apologize for your failure to keep the appointment;
2. explain your reason to your client; and
3. express your wish to make another appointment.
参考答案：
Dear customer:
I'm sorry that I couldn't keep the appointment in time. This is a mistake in my work arrangement. We had an appointment, but the company suddenly had an emergency, and we needed an emergency meeting, so we couldn't do it. Sorry to tell you again. I hope we can make an appointment again to say sorry to you personally.
Yours
第3题：
阅读下列短文，并做每篇后面的题。从各题所给的四个选项中，选出能完成所给句子的最佳选项。
A
A neighbor of mine, while visiting his mother in Boston, took her to a shoe store to buy a new pair of shoes. While she was trying on different styles(款式), my neighbor took the manager aside. “ When she picks out a pair that she likes,” he said, “ just tell her that the price is 12 dollars. I’ll pay the regular(正常的)price. I don’t care how much it is.”
The following week, my neighbor was walking by the shoe store and the manager recognized (认出)him and called him in.
“ What’s the problem?” asked my neighbor as he entered the store.
“ Wasn’t my check any good?”
“ That’s not it,” answered the manager, “ The problem is that your mother is bringing all her friends in for those 12-dollar shoes!”
( ) 51. My neighbor went to Boston ________.
A. to buy shoes for his mother
B. to see his mother
C. to pay for the shoes he had bought for his mother
D. to see the manager of the shoe store
第4题：
第5题：
第6题：
Directions:
You have just come back from Canada and found a music CD in your luggage that you forgot to return to Bob, your landlord there. Write him a letter to
1) make an apology, and
2) suggest a solution.
You should write about 100 words on ANSWER SHEET 2.
Do not sign your own name at the end of the letter. Use “Li Ming” instead.
Do not write the address. (10 points)
Dear Bob,
I am writing to express my apology to you.
Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back from Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you. I will send it to you by post or express as soon as possible. If necessary, I will compensate for any troubles it may cause.
Once again, I feel so sorry for any inconvenience caused. Please accept my apologies.
Sincerely yours,
Li Ming
第7题：
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day, Write an email to the customer service center to
1) Make a complaint and
2) Demand a prompt solution
You should write about 100words on ANSERE SHEET 2
Do not sign your own name at the end of the letter, Use "zhang wei "instead.
第8题：
Where shall I go through the formalities if I want to store my luggage here?
A.You can store your luggage in the reception desk over there
B.You can store your luggage in the information room.
C.You can store your luggage in the safe box of the bank.
D.Luggage can be stored in the railway station and airport.
第9题：
第10题：