第1题：
A. Well, our department deals with all kinds of consultant service.
B. Please call me at any time, if you have any questions.
C. I have something wrong with the credit of my cooperate partner.
第2题：
If you have any questions here, please tell us. We' ll all be()to help you.
A. ready
B. already
C. readiness
第3题：
Patience is a quality of heart that can be greatly enhanced with deliberate practice. An effective way that I have found to deepen my own patience is to create actual practice periods periods of time that I set up in my mind to practice the art of patience. Life itself becomes a classroom, and the curriculum is patience. You can start with as little as five minutes and build up your capacity for patience, over time. Start by saying to yourself, Okay, for the next five minutes I won’t allow myself to be bothered by anything. I'll be patient. What you’ll discover is truly amazing. Your intention to be patient, especially if you know it's only for a short while, immediately strengthens your capacity for patience. Patience is one of those special qualities where success feeds on itself.
Once you reach little milestones five minutes of successful patience you’ll begin to see that you do, indeed, have the capacity to be patient, even for longer periods of time. Over time, you may even become a patient person.
Being patient will help you to keep your perspective. You’ll see even a difficult situation, say your present challenge, isn't life or death but simply a minor obstacle that must be dealt with. Without patience, the same scenario can become a major emergency complete with yelling, frustration, hurt feelings, and high blood pressure. It's really not worth all that. Whether you’re needing to deal with children, your boss, or a difficult person or situation if you don’t want to sweathe small stuff, improving your patience level isa great way to start.
(1)The best title for this selection is ________.
A、The Art of Patience
B、Patience and Perspective
C、Become More Patient
D、The Effective Ways to Patience
(2)Which of the following is not TRUE?
A、Creating actual practice periods is the only effective way to deepen patience.
B、Our intention may strengthen our capacity for patience.
C、Success feeds on patience.
D、We can deepen our patience by practice.
(3)According to the passage, if we want to be patient, ________.
A、we should have 5-minute practice everyday
B、we should reach little milestones—five minutes of successful patience first
C、we could create actual practice periods and practice
D、We should be perspective
(4)With patience, ________.
A、we will see a difficult situation as death
B、we will see a difficulty situation as a minor obstacle
C、we can deal with children, your boss, or a difficult person or situation easily
D、we would never be hurt
(5)Without patience, when we see the same difficult situation, _______.
A、we will cry
B、we regard it as a major emergency
C、we will sweat
D、we will improve our patience level
第4题：
第5题：
Enclosed please find our Order No.ST 112.If the quality is up to our expectation, we are prepared to place a large order with you next year. Your close attention to this order will be highly appreciated.(英译中)
第6题：
阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。
Dear Sirs,
Account No.8756
1.{A;B;C;D;E}
2.{A;B;C;D;E}
3.{A;B;C;D;E}
4.{A;B;C;D;E}
5.{A;B;C;D;E}
A、Your prompt attention to this matter would be greatly appreciated.If you have any questions regarding this account, please contact our office as soon as possible.
B、Regards,
Lily
C、Please note that your account No.8756 was already a month overdue.As you are usually very prompt in settling your accounts, we wonder whether there is any special reason.
D、If payment has recently been made, please accept our thanks and ignore this reminder.
E、We think you may not have received the statement of account we sent you on August 30 showing the balance of US$ 80,000 you owe.We are sending you a copy and hope it may have your early attention.
第7题：
Dear Mr. Robert,
It was 1) _______ to learn of you setting up your own advertising 2) _______. Please accept my heartfelt congratulations.
With your brilliant 3) _______ and long record of fine achievements, I’m sure the new agency will be a great success. I sincerely hope you will find the happiness and 4) _______ in this new venture.
Should there be any way in which we can be of 5) _______, please do not hesitate to contact me personally.
Yours sincerely,
John Will
第8题：
A.Your attention please! Please add-value at the Custermer Sercice Center as the Value Machines are not working. We apologize for any inconvenience this might cause.
B.Your attention please! Please buy ticket at the Custermer Sercice Center as the ticket machines are not working. We apologize for any inconvenience this might cause.
C.Your attention please! Please follow staff directions to enter as the entry gates are not working. We apologize for any inconvenience this might cause.
D.Your attention please! Station lighting is under emergency repair but trains are still running. Please contact staff if you need any assistance. We apologize for any inconvenience this might cause.
第9题：
第10题：