多选题What are the three partner benefits of service contracts?()Aproduces higher margins than product sales alongBgenerate recurring revenueCstrengthens customer loyaltyDrenews automatically for the lifetime of the productEhelps customers speed architectura

题目
多选题
What are the three partner benefits of service contracts?()
A

produces higher margins than product sales along

B

generate recurring revenue

C

strengthens customer loyalty

D

renews automatically for the lifetime of the product

E

helps customers speed architectural planning and design

F

eliminates network problems

参考答案和解析
正确答案: F,E
解析: 暂无解析
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相似问题和答案

第1题:

What are three benefit that the Smart Business Architecture provides to customers?()

A.enables efficient customer serviceeffctiveness

B.provides anempowered fronline workforce

C.createsA more informed management.

D.generates customer-specific configurations

E.automatically matches customer needs to solutions

F.provides an ROI analysis for decision-makers


参考答案:A, B, D

第2题:

What is true about Imex System Inc.?

A.Many of its customers have a high speed connection
B.It was the first Internet service provider in Lofton City
C.The prices of many of its items were recently reduced
D.It offers cheaper Internet Service than Interspeed

答案:A
解析:
第二段第二句中,Imex系统公司销售最好的是高速网络服务。

第3题:

Product advertising is an important part of marketing. It aims at increasing sales by making a product or service known to a wider audience, and by emphasizing its positive qualities. A company can advertise in various ways, depending on how much it wishes to spend. There are different media for advertising including television, radio, newspapers, magazines, the Internet and direct mail. The design and organization of advertising campaigns is usually the job of an advertising agency. A good advertising program tells potential customers why they need the product, how it is used and the benefits derived from its use. A successful program also tells the consumer how the product is better than similar offerings by competitors.Corporate advertising is not directly concerned with increasing the sales of a particular product or service, but more with the brand image and reputation a company wants to present to the general public or within an industry. Corporate advertising comes in three different types image advertising, opinion advertising and investment advertising. Image advertising attempts to promote the importance of a company. Opinion advertising presents the impression of doing a public service by addressing the importance of a company. Investment advertising is designed to attract potential investors. DECIDE IF EACH OF THE FOLLOWING STATEMENT IS TRUE (T) OR FALSE (F).

1. Generally, an advertising agency is responsible for designing and organizing a product’s advertisement.()

2. It is not necessary to consider the budget of an advertisement in choosing a media for advertising.()

3. According to the text, there are three types of media used in advertising.()

4. Product advertising is different from corporate advertising.()

5. This passage is mainly about the history of advertising.()


参考答案:子问题 1:T; 子问题 2:F; 子问题 3:F; 子问题 4:T; 子问题 5:F

第4题:

资料:Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.

Which of the followings is not mentioned as something you should care about?

A.streamlined interface
B.free of redundant functionality
C.Benefit the customers
D.Satisfy all the need of the customers

答案:D
解析:
本题的问题是“以下哪一项没有作为需要关注的事项被提及?” A选项“流畅的界面”;B选项“没有多余的功能”;C选项“使客户受益”;D选项“满足顾客的所有需求”。根据题目中关键词找到主题句,主题句中,A、B、C三个选项均有涉及,D选项“满足所有的需求”的说法过于绝对,故选D。

第5题:

资料:Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.

What is the main idea of this excerpt?

A.You need to get rid of all unneeded features or functionality.
B.You need to tailor to the need to mature users.
C.Your own assumptions are relevant.
D.You need actual users to test your products.

答案:D
解析:
本题问的是“选段的主旨是什么?”。 A选项“你需要去掉所有不需要的特性或功能”;B选项“你需要迎合老顾客的需求”;C选项“你自己的设想意义重大”;D选项“你需要真实的使用者测试你的产品”。本文主要讲的是从客户的角度出发对产品进行测试,根据主题句可知,应该用真实的客户测试产品,才能获得真实有效的使用体验反馈。其它选项不能概括文章主旨。

第6题:

If the current and wind are in opposite directions,the sea surface represents ______.

A.a greatly reduced wind speed

B.a higher wind speed than what really exists

C.a lower wind speed than what really exists

D.more turbulent winds


正确答案:B

第7题:

资料:Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.

What does approximate customers mean?

A.The nearest customers
B.The virtual customers
C.People that pretend to be customers
D.The VIPs

答案:C
解析:
本题问的是“approximate customers(近似客户)是什么意思”。 A选项“最近的客户”;B选项“虚拟客户”;C选项“冒充客户的人”;D选项“重要客户”。根据主题句可知,本来应该用真实的客户评审产品,但有时候却用近似的人假装客户做这项工作,所以应该选择不是客户的选项,故C选项正确。

第8题:

What is a primary partner benefit of selling services?()

A. easier customer sales cycle

B. increased margins

C. fewer customer call backs

D. available financing options


参考答案:B

第9题:

资料:Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.

Which of the following is true?

A.You should separate new and mature customers in testing your products.
B.Approximate customers are equally valuable as real users.
C.Salespeople have a lot of customer contact, so they have the same motivations as customers
D.Usability test aims to please the customers

答案:D
解析:
本题的问题是“以下哪一项是正确?” A选项“在测试产品时,应该将新老客户分开。”;根据主题句1,应该在不影响新客户体验的前提下满足老客户的需求,因此不是将新老客户分开对待。B选项“近似客户和真实的使用者有同样的价值”;C选项“销售人员有许多的客户联系,因此他们和客户有同样的动机。”;根据主题句2 ,销售人员和客户没有相同的动机,使用销售人员代替客户是有风险的,可以推断出近似客户和真实的使用者没有同样的价值。D选项“可用性测试的目的是让客户满意”。A、B、C三个选项都被排除了,D选项符合文意,故选D。

第10题:

资料:Early Experiences
If you've communicated a positive initial impression and customers decide to explore your product, can they discover the features and functions that help get them up to speed? Does your interface provide clear, streamlined paths free of unnecessary instructions, distracting visual elements, or unneeded features or functionality? Finally, how well does your product help customers get the benefits they want, or even lead them to benefits they were unaware of?
Testing helps determine if customers find the terminology clear and jargon-free; whether the page and content is organized logically from their perspective; if processes-such as registration, checkout or upgrading-are efficient and easy to use; and if it's clear how to cancel a process or navigate to a specific function or location.
Maturity
Over time, discovering shortcuts and advanced functionality will help mature customers do their jobs more quickly. You'll want to test how these options are communicated and ensure that they address the needs of these customers without impacting the experience of other customers.
Unless you test with actual users, your product team won't get a true perspective about what your product is like to use by the people who matter most the users themselves. This may seem obvious, but in many organizations, approximate customers-such as salespeople-are sometimes used to review products. After all, they have a lot of customer contact. But salespeople don't have the same motivations or context as customers. At best, this approach is risky. When you test with real users, usability tests ensure that all product stakeholders get a realistic, honest view of your product's effectiveness.
If you have never watched a customer use your product, you might be in for a surprise. "Obvious" product assumptions may be challenged, or you might find that customers think differently about what value means to them. Whatever you discover, you'll unearth information to develop products that are more likely to be ones that your customers value.

Testing has many benefits. Which of the followings is NOT one of them?

A.To determine whether the product is user-friendly.
B.To see if the process is simple enough for users to understand.
C.To learn about users' perspective.
D.To cancel a process or navigate to a specific function or location.

答案:D
解析:
本题的问题是“测试有许多益处,下列哪一项不是益处之一?” A选项“确定产品是否方便客户使用”;B选项“查看流程是否足够简单,使客户理解”;C选项“了解客户的观点”;D选项“取消流程或导航到特定的功能或位置”。根据题目中关键词找到主题句,主题句中,A、B、C三个选项均有涉及,D选项测试不是为了取消流程或导航到特定的功能或位置,而是了解客户是否清楚如何操作,故选D。

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