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A customer reports to Karen, a

题目

A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）

  • A、The card is not compatible with the hardware of the machine.
  • B、The graphic driver for the card is corrupt.
  • C、The video card requires additional power.
  • D、The software the user is running is incompatible for the video card.
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相似问题和答案

第1题：

Being deaf hasn’t stopped Karen _____ her ambition to be a hairdresser.

A、fulfilling

B、finishes

C、fulfills

D、finishing


参考答案：A

第2题：

A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()

A. Run a System Restore

B. Check Device Manager

C. Check the Event Logs

D. Check the System Information


参考答案：C

第3题：

Which of the following tools and techniques can be used to collect information for the project closure reports?

A Customer Surveys

B Brainstorming

C Document and Performance Analysis

D Lessons Learned

E All of the above


正确答案：E

第4题：

A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）

  • A、“Did you log in with an administrator account?”
  • B、“Have you been to any inappropriate websites?”
  • C、“What have you changed since the optical drive worked properly?”
  • D、“What has changed since the optical drive worked properly?”

正确答案:D

第5题：

Which of the following command line utilities can Karen, a technician, use to check for open ports?（）

  • A、nbtstat
  • B、ipconfig
  • C、nslookup
  • D、netstat

正确答案:D

第6题：

●The project manager must maintain an effective communication link with the customer's satisfaction with the progress of the project. The project manager maintains this link through (71).

(71)

A.periodic project reports, periodic visits to the customer, and telephonic exchanges

B.subordinates, project team members, and the project sponsor

C.one-time reports, weekly reports, and monthly reports

D.the telephone, facsimile, and data transmission


正确答案：A

第7题：

The project manager must maintain an effective communication link with the customer’s satisfaction with the progress of the project. The project manager maintains this link through()

A.Periodic project reports, periodic visits to the customer, and telephonic exchanges
B.Subordinates, project team members, and the project sponsor
C.One-time reports, weekly reports, and monthly reports
D.The telephone, facsimile, and data transmission

答案：A
解析：
在项目的进展过程中，为了维护客户满意度，项目经理必须与客户保持有效的沟通机制，项目经理通过（71）来达到这一目的。（71）A.周期性项目报告，给客户定期拜访，电话交流B.从属，项目组成员，项目赞助商C.一次性报告，周报告，月报告D.电话，传真和数据传输

第8题：

98 Which of the following tools and techniques can be used to collect information for the project closure reports?

A. Customer Surveys

B. Brainstorming

C. Document and Performance Analysis

D. Lessons Learned

E. All of the above


正确答案：E

第9题：

A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）

  • A、The video cable is incorrectly attached.
  • B、A corrupted or incorrect video driver is installed.
  • C、An incorrect video card is installed in the computer.
  • D、The video card is defective and needs to be replaced.

正确答案:B

第10题：

A customer using an IBM System Storage DS8300 is facing performance problems. After the analysis by the technical specialist， the diagnosis indicates that the cache hits may be improved by a cache upgrade.  How can the system be monitored in order to check the benefits of the cache upgrade（）

  • A、using the "vmstat" command on the AIX servers connected via SAN to the DS8300 system
  • B、looking at the number of I/O managed by the DS8300 system
  • C、reading the performance reports via TotalStorage Productivity Center for Disk
  • D、generating reports using the TotalStorage Expert

正确答案:C

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