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A customer reports to Karen, a technician, that a PC’s video

题目
单选题
A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）
A

The card is not compatible with the hardware of the machine.

B

The graphic driver for the card is corrupt.

C

The video card requires additional power.

D

The software the user is running is incompatible for the video card.

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相似问题和答案

第1题：

A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?()

A. Perform a full system backup.

B. Follow up with the customer, verifying satisfaction.

C. Ask their manager to contact the customer.

D. Perform a complimentary virus scan.


参考答案：B

第2题：

The project manager must maintain an effective communication link with the customer’s satisfaction with the progress of the project. The project manager maintains this link through()

A.Periodic project reports, periodic visits to the customer, and telephonic exchanges
B.Subordinates, project team members, and the project sponsor
C.One-time reports, weekly reports, and monthly reports
D.The telephone, facsimile, and data transmission

答案：A
解析：
在项目的进展过程中，为了维护客户满意度，项目经理必须与客户保持有效的沟通机制，项目经理通过（71）来达到这一目的。（71）A.周期性项目报告，给客户定期拜访，电话交流B.从属，项目组成员，项目赞助商C.一次性报告，周报告，月报告D.电话，传真和数据传输

第3题：

●The project manager must maintain an effective communication link with the customer's satisfaction with the progress of the project. The project manager maintains this link through (71).

(71)

A.periodic project reports, periodic visits to the customer, and telephonic exchanges

B.subordinates, project team members, and the project sponsor

C.one-time reports, weekly reports, and monthly reports

D.the telephone, facsimile, and data transmission


正确答案：A

第4题：

A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）

  • A、Clean the toner cartridge.
  • B、Change the paper.
  • C、Replace the fuser.
  • D、Print a test page.

正确答案:D

第5题：

Which of the following command line utilities can Karen, a technician, use to check for open ports?（）

  • A、nbtstat
  • B、ipconfig
  • C、nslookup
  • D、netstat

正确答案:D

第6题：

终端video out1可选的视频输出格式有()

A.1080P

B.720P

C.S-Video

D.CVBS


参考答案：C, D

第7题：

A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be loading. Which ofthe following is the MOST likely cause?（）

  • A、The display is defective.
  • B、The video card needs to be flashed.
  • C、The internal adapter has not been disabled.
  • D、The new video card is defective.

正确答案:C

第8题：

A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()

A. Run a System Restore

B. Check Device Manager

C. Check the Event Logs

D. Check the System Information


参考答案：C

第9题：

A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）

  • A、The video cable is incorrectly attached.
  • B、A corrupted or incorrect video driver is installed.
  • C、An incorrect video card is installed in the computer.
  • D、The video card is defective and needs to be replaced.

正确答案:B

第10题：

A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

  • A、Faulty RAM
  • B、240 volt Kitchen outlets
  • C、Power Brownouts
  • D、Excessive Heat

正确答案:D

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