A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）A、The file associations were not returned after the software was

第1题：

After installing a network with one Samba server and several clients， users are complaining that they receive an Unable to browse the network error when trying to visit a public share. What is the most likely cause of this？ （）

• A、 The user entered the wrong username and/or password.
• B、 The nmbd process is not running on the Samba server.
• C、 The user hasn’t mapped the share to a local drive letter yet.
• D、 The Samba server is not configured as a Domain Master Browser.

第2题：

The backup utility reports an error while performing the backup process. The server indicates noother problems. Which of the following is the MOST likely cause of the failed backup？（）

• A、 Network is unavailable
• B、 The backup software is misconfigured
• C、 The current backup tape is bad
• D、 The wrong size backup tapes were loaded

第3题：

第4题：

A user selects their proper domain and is unable to log into their Windows computer. The errorstates： System cannot log you on to the domain because the systems computer account in its primary domain is missing or the password on that account is incorrect.  Which of the following is the MOST likely cause for this error？（）

• A、 The computers account was removed from Active Directory.
• B、 The users account was removed from Active Directory.
• C、 The computer was disjoined from the domain.
• D、 The user typed in the wrong password.

第5题：

A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

• A、Optical drive
• B、Power supply
• C、CMOS battery
• D、CD-ROM disk

第6题：

An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）

• A、Network data cables are damaged.
• B、Memory has become unseated.
• C、The user has defragmented the hard drive.
• D、Processor cooling fan is not functioning.

第7题：

A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

• A、The user has not registered the copy of Windows.
• B、The user has not applied at least Service Pack 1 to their system.
• C、The user does not know what site to access for the updates.
• D、The user needs to flush the DNS cache.

第8题：

第9题：

A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?（）

• A、Frayed or broken cables
• B、UPS is unplugged
• C、NIC and sound card are disabled in Device Manager
• D、Speakers are muted

第10题：

A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）

• A、Task Manager
• B、Device Manager
• C、DEFRAG
• D、Event Viewer