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A technician has a user that con

题目

A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）

  • A、Place the user behind a high end NIPS device.
  • B、Migrate the user to a Virtual Machine environment.
  • C、Educate the user on browsing habits.
  • D、Install multiple antivirus programs on the machine to decrease the chances for infection.
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相似问题和答案

第1题：

A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()

A. Warn the user

B. Report through proper channels

C. Wipe the drive

D. Give the computer back to the user


参考答案：B

第2题：

A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）

  • A、Disable port forwarding on the router.
  • B、Reboot to Safe Mode and see if the Internet is accessible.
  • C、Format the machine and reinstall the OS.
  • D、Check the web browser’s proxy settings.

正确答案:D

第3题：

A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

A. Allow the user to continue working

B. Check for viruses

C. Re-image the hard drive

D. Document time/date for later reference

E. Prevent users from accessing the PC

F. Turn off PC


参考答案：D, E

第4题：

A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）

  • A、Configuring the Windows Firewall exceptions.
  • B、Using Windows Messenger.
  • C、Configuring My Network Places.
  • D、Using Internet Explorer.

正确答案:B

第5题：

A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）

  • A、Advertisements
  • B、Resource consumption
  • C、A trojan infection
  • D、Unremoved viruses

正确答案:B

第6题：

Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）

  • A、To help the technician learn how to perform the task 
  • B、To determine if the user is performing the task properly 
  • C、To determine if the user is authorized to perform the task 
  • D、To help the technician determine if there is a better way to perform the task in question 

正确答案:B

第7题：

Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）

  • A、After an unsuccessful reboot
  • B、If a user’s IP address has been spoofed
  • C、After using IPCONFIG /RELEASE
  • D、If the computer has an ARP address conflict

正确答案:C

第8题：

A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()

A. Perform an antivirus program scan

B. Boot the machine into Safe Mode

C. Remove the machine from the network

D. Check for system security patches


参考答案：C

第9题：

A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

  • A、Record the solution in the appropriate logs for future use.
  • B、Ask the user who reported the issue what past documentation they have.
  • C、Ask the user who reported the issue to explain the symptoms in detail.
  • D、Record what steps should be taken to resolve the issue.

正确答案:C

第10题：

A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

  • A、Warn the user
  • B、Report through proper channels
  • C、Wipe the drive
  • D、Give the computer back to the user

正确答案:B

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