The DNS server is down.
The NIC driver on the server is malfunctioning.
The DHCP server is down.
The server’s NIC is malfunctioning.
第1题:
when do you have call the chief engineer to the engine room ?
第2题:
Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? ()
A. Talk to co-workers while interacting with customers to help diagnose the issues
B. Be culturally sensitive
C. Provide each user with a complete, detailed report of the current outage status
D. Listen and do not interrupt a customer and then provide a brief status update
第3题:
Do you want to have a message? —No, thanks. I( ) in half an hour.
A. will call again
B. can call
C. may phone him
D. would call
第4题:
Multiple users have reported not being able to print to a network printer. Which of the followingcommands will test the network connectivity status of the printer?()
第5题:
You are the network administrator of a Layer 3 switched network. Users in one VLAN are complaining thataccess to the server VLAN is very slow from time to time. Traffic in the local VLAN works without any issue,and users in other VLANs do not have any complaint to reach the server VLAN. What is most likely thecause of this issue?()
第6题:
A. rsync
B. netstat
C. ping
D. ipconfig
第7题:
Your network contains multiple computers that run Windows XP Professional. Multiple users share the computers. You need to ensure that users can switch their keyboard layouts between multiple languages. What should you do?()
第8题:
You are the administrator of a Windows 2000 Server computer named Ezonexam1. A printer named PrinterColor is configured on Ezonexam1.
You want to allow only users in the Administrators group and users in the Managers group to print to PrinterColor. You also want to allow users in the Managers group to pause and resume their print jobs, and you want to ensure that users in the Administrators group have full control permission for PrinterColor.
What should you do?
To answer, click the Simulation button and then perform. the appropriate actions in the simulation of the Printers folder.
第9题:
Several remote sales employees, who have come into the office this week, report that they are unable to get on the Internet, but no other users have reported similar issues. The help desk hasescalated the issue and the case notes state that the users have IP addresses that begin with 169. Which of the following should the system administrator check FIRST?()
第10题:
Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? ()