A technician is installing Windows XP on a system that has a

第1题：

A technician is able to connect to the Internet but cannot connect to a remote machine through Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote location, the software times out. Which of the following is the MOST likely problem?（）

• A、The Java applet is disabled in the web browser.
• B、Deny all has not been configured in the firewall.
• C、Wireless network drivers are corrupt.
• D、Port forwarding settings are not correct

第2题：

The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）

• A、Verity full system functionality
• B、Identify the main problem and question the user
• C、Document their findings, actions, and outcomes
• D、Escalate the issue to upper management

第3题：

第4题：

A customer purchased a new PC with Windows XP but wants to run a program designed forWindows 98. Which of the following will allow this program to run under Windows XP?（）

• A、Change the file permissions for the executable file.
• B、Use the convert utility to change the attributes of the executable file.
• C、Make sure that Windows XP has FAT32 file system.
• D、Run the executable file under compatibility mode.

第5题：

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

• A、System logs
• B、Security logs
• C、Application logs
• D、Application installation logs

第6题：

A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

• A、The user has not registered the copy of Windows.
• B、The user has not applied at least Service Pack 1 to their system.
• C、The user does not know what site to access for the updates.
• D、The user needs to flush the DNS cache.

第7题：

A technician upgrades a computer from Windows XP Media Center Edition to Windows Vista Home Premium. After the upgrade Aero will not turn on. The system has a 2.4 GHz processor, 1GB of RAM, and a DirectX 7 video card. Which of the following will resolve this issue?（）

• A、Aero cannot be used on Windows Vista Home Premium.
• B、Upgrade the video card to a DirectX 9 compatible card.
• C、Upgrade the video driver.
• D、Upgrade the RAM to 4GB

第8题：

第9题：

Which of the following circumstances would automatically create a system restore point？（）

• A、installation of an unsigned driver
• B、a system crash
• C、installation of an application that uses Windows Installer or installation of Shield Pro version 6.0 or later
• D、installing an update by using the Windows Update or Automatic Updates
• E、each time the system is rebooted

第10题：

A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）

• A、Storage driver not loaded
• B、Fragmented hard drive
• C、Damaged or faulty NIC chipset
• D、Damaged or faulty system board
• E、Memory incompatible with the processor
• F、Missing voltage regulator