They don’t want to talk with others much.
They don’t want to have their good relationship with others harmed by informal conversation.
They are afraid to argue with their colleagues.
They want to keep their feelings to themselves.
第1题：
It is professional to talk about business collegues during business meal conversation.()
第2题：
A.faithfully yours
B.yours sincerely
C.yours truly
第3题：
Principles of Marketing Marketing is the part of your business where money is made. In order to succeed in business, the following two principles of marketing should be kept in mind. First, customers are the mainstay of any business. Attracting customers to a business makes the difference between succeeding and failing. Therefore, the business needs to direct all activities towards satisfying the customers’ needs. If customers are satisfied, there is a chance that they will be retained for a long time and possibly permanently. Undoubtedly they are likely to talk to other potential customers. Another principle for a business is that profitable sales volume is more important than maximum sales volume. The profitable sales volume is the volume of sales that actually will earn a business the most profit. And the maximum sales volume simply refers to the biggest sum of retail sales. Since the aim of most businesses is to make as much profit as possible, businesses value profits more than the volume of sales. A large volume of sales may result in a low profit margin, therefore, it is important for marketers to focus on their profitable sales volume. Decide if each of the following statement is TRUE (T) or FALSE (F).
1. In order to succeed in business, three principles of marketing should be kept in mind.()
2. If customers are satisfied, they will be likely to encourage more people to buy the products or services.()
3. The profitable sales volume is the volume of sales that will bring a business profit.()
4. The maximum sales volume refers to the biggest sum of retail sales.()
5. Profitable sales volume is as important as the maximum sales volume.()
第4题：
nternational Transport Transport plays an important part in international business because goods produced have to be delivered to the buyers abroad, and the delivery of goods is to be made possible by transport services. Goods are carried by several means of transport on road or rail, by sea or air. And in recent years, combined transport which is a road-sea-rail carriage appeared. With the expansion of international trade, the container service has become popular. The use of containers provides a , highly effective form of transport . by road, rail and sea, Basically , orabout 98% of world trade is carried out by sea transport.Besides transport by sea, road, or rail, nowadays in order to speed up delivery, carriage by air international has also become popular. Transport plays an important part in international business because goods produced have to be sent to everywhere in the world.
第5题：
A salvor ______ the payment due thereunder to the extent that the salvage operations have become necessary or more difficult because of fault or neglect on his part．
A.may be deprived of the whole or part of
B.may not be deprived of any part of
C.will only be rewarded
D.will not be rewarded any part of
第6题：
Which of the following is NOT a type of business report?
A: Short informal report
B: Short formal report
C: Extended formal report
D: Meeting report
第7题：
The ability in speaking English and understanding English is very important here. Have you learned English conversation?
第8题：
SMALL TALK BEFORE A MEETING This is a situation you’ve probably experienced many times: you arrive for a meeting ten minutes early. There are several people already there. You say hello and then … What do you talk about What do you say In this situation, you need to be able to make small talk. Small talk is an informal conversation. We use the term “small talk” because it is not about exchanging information or making decisions or having a serious discussion. It’s a way to avoid uncomfortable silences and build stronger relationships. Small talk might seem to be about nothing important, but it is important in itself. Being able to make small talk will allow you to make yourself part of a group. It will set the stage for more serious types of communication.
1.Small talk is a kind of formal dialog.()
2.The term “small talk” means there are only two persons in the dialog.()
3.Small talk is a useful ice-breaker and can build stronger relationships.()
4.Small talk is not at all important. ()
5.Making small talk will allow you to be a member of a group.()
第9题：
第10题：
He （） a very important part in the management of the company.