问题：多选题Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP， a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to start the service manually？（）AComputer ManagementBServices MMC Plug-inCEvent LogDTask ManagerESystem Configuration Utility
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问题：单选题Which of the following can be used to prepare a disk image for duplication？ （）A CopyB sysprepC xcopyD Shadow copy
问题：单选题A technician cannot connect using Remote Desktop. Which of the following ports needs to be allowed in the firewall？ （）A 23B 443C 8080D 3389
问题：单选题Which of the following is the BEST solution for repairing a hard drive that results in the Could not readfrom selected boot disk display upon booting？ （）A Use recovery console and the bootcfg /rebuild command.B Use recovery console and the chkdsk command.C Use recovery console and the fixboot command.D Use recovery console and the fixmbr command.
问题：单选题A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）AGuest user accountBLimited user accountCPower user accountDAdministrator user account
问题：单选题Which of the following utilities can be used to determine the current partition information on an attached storage device？（）A Add Hardware WizardB Device ManagerC Disk ManagementD Control Panel
问题：单选题When a technician is moving a CRT monitor to another location， the monitor falls and breaks. Which of the following is the BEST way for a technician to clean up after this accident？（）A Use gloves and a broom to sweep the glass and debris into a rigid container.B Use a bucket of warm water and bleach to wash away loose debris before placing the glass in a trash can.C Individually pick up the glass and place into a plastic bag， do not sweep as this may cause dust to become airborne.D Use latex surgical gloves to place the glass into a plastic bag， sealing the bag after.
问题：单选题In which of the following scenarios would MAC filtering be MOST effective as a part of wireless security？ （）A A public place where guests are free to access the wireless network.B A small office where a defined number of specific wireless devices are used.C A meeting room where various company users will access the wireless network during meetings. D An office where some users are unable to use WPA encryption due to older wireless cards so they use MAC filtering.
问题：单选题Making data appear to come from somewhere other than the originating point is known as： （）A social engineeringB spoofingC hackingD cracking
问题：单选题After right-clicking on an applications shortcut icon and selecting Properties， which of the following will identify the location of the application？（）A Start InB LocationC Shortcut keyD Run
问题：单选题A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery （ASR） disk. Which of the following is the BEST action to take next？（）A Copy the missing file from another computer and reboot.B Execute a Windows repair from the Windows setup media.C Boot into the Recovery Console and execute FIXBOOT.D Reboot and press the F2 key when prompted.
问题：多选题A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password？（）APull the CMOS battery.BPull the 20/24 pin connector from the main board.CShort the reset circuit near the RAM.DUse the appropriate jumper on main board.EUse the reset button on the front panel.
问题：单选题A technician installs a SATA controller card and moves the hard drive cable from the system board to the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but does not boot to the hard drive and start Windows. Which of the following is the MOST likely cause of the problem？（）A Windows cannot be booted from a controller card.B The hard drive must have Windows reinstalled because a new controller card was installed.C The SATA controller card was not set as a boot device in the computer BIOS.D The new controller must have the correct jumper settings for Windows mode.
问题：多选题A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）ASpeakers are in regulatory compliance.BSpeakers are on and the mute is off.CEnsure the speakers are on the Windows HCL.DVerify the system has enough hard drive space.EThe audio driver is installed correctly.FSpeakers are plugged into the correct jack.
