问题：单选题Which of the following devices would allow a technician to utilize a single mouse, keyboard, and display to control numerous desktop PCs?（）A Port replicatorB Docking stationC USB hubD KVM switch
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问题：单选题Which of the following describes the random access memory limitations with Vista 64-bit operating system?（）A 2GBB 4GBC 8GBD 128GB
问题：单选题After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）A Install a larger fan near the hard drive to cool the system.B Clean the drive with compressed air and continue to use it.C Remove and replace the drive.D Apply more thermal compound and reseat the drive.
问题：多选题Which of the following are potential sources of EMI?（）AStrong magnetsBToaster ovensCCordless phonesDFlat panel TVsEAC power runs
问题：单选题What is the MINIMUM Windows Experience Index recommended for using Aero enhancements in Windows 7?（）A 2.0B 3.0C 4.0D 5.0
问题：单选题A user wants to install a new game and needs to make sure the proper version of DirectX isinstalled. Which of the following is the BEST way to check for the DirectX version?（）A REGEDITB services.mscC DxdiagD msconfig
问题：单选题Which of the following expansion cards can be installed into an AGP slot?（）A ModemB NetworkC VideoD RAID
问题：单选题On which of the following transmission media types can LC connectors be found?（）A UTPB STPC CoaxialD Fiber
问题：单选题Which of the following is an advantage that a USB mouse has over a PS/2 mouse?（）A A USB mouse uses less powerB A USB mouse is more portableC A USB mouse is hot swappableD A USB mouse is more secure
问题：单选题A user wants to install an external hard drive using the fastest connection available. Which of the following should the technician recommend?（）A USB 1.1B eSATAC USB 2.0D IEEE 1394
问题：单选题Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? （）A Talk to co-workers while interacting with customers to help diagnose the issuesB Be culturally sensitiveC Provide each user with a complete, detailed report of the current outage statusD Listen and do not interrupt a customer and then provide a brief status update
问题：单选题A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?（）A USB 2.0B eSATAC CAT5D FireWire
问题：单选题Which of the following adapter cards allows I/O devices to be connected and transmits data using a POTS line?（）A PCI tuner cardB PCI modemC PCI SCSID PCI Ethernet
问题：单选题Which of the following 802.11 standards can operate at both 2.4 GHz and 5.0 GHz?（）A AB BC GD N
问题：单选题Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）A The technician should always bend at the waist and lift with their arms.B The technician should seek assistance from an available customer.C The technician should always bend at the waist and lift with their back.D The technician should get assistance from another technician.
问题：单选题A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）A Remove network connectionsB Remove the RAMC Self ground on the computer caseD Disconnect power to PC
问题：单选题Which of the following is the form factor of a standard S-video connector?（）A DB-15B DB-25C DIN-6D DB-9
问题：单选题Which of the following attributes is set when a file is ready to be backed up?（）A aB hC rD s
问题：单选题Proper lifting technique for heavy items is:（）A to use gloves to pick up the item.B to squat and lift from the legs.C to have two people bend down and pick the item up.D to bend down and lift the item up.
问题：单选题A technician arrives in Germany and discovers that when their PC is plugged into the outlet, nopower is received. Which of the following actions should the technician take to get the PC tooperate?（）A Change the BIOS settings to the local timeB Adjust the voltage selector switchC Attach a 220 volt power strip from the current region to the PCD Attach a 120 volt battery backup power supply to the PC
