多选题A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?() (Select THREE).ASpeakers are in regulatory compliance.BSpeakers are on and the mute is off.CSpeaker

题目
多选题
A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?() (Select THREE).
A

Speakers are in regulatory compliance.

B

Speakers are on and the mute is off.

C

Speakers are on the Windows HCL.

D

The system has enough hard drive space.

E

The audio driver is installed correctly.

F

Speakers are plugged into the correct jack.

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相似问题和答案

第1题:

A customer requires a shock resistant mass storage device in their PC. Which of the following drives should the technician install?()

  • A、Hard disk
  • B、Solid state
  • C、Floppy
  • D、Tape

正确答案:B

第2题:

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?()

  • A、Run the printer configuration wizard on the desktop.
  • B、Check to see if the network printer is turned on.
  • C、Verify that the printer is connected to the network.
  • D、Check the local print queue for a failed print job.

正确答案:D

第3题:

A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()

A. Run a System Restore

B. Check Device Manager

C. Check the Event Logs

D. Check the System Information


参考答案:C

第4题:

A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?() (Select THREE).

  • A、Speakers are in regulatory compliance.
  • B、Speakers are on and the mute is off.
  • C、Speakers are on the Windows HCL.
  • D、The system has enough hard drive space.
  • E、The audio driver is installed correctly.
  • F、Speakers are plugged into the correct jack.

正确答案:B,E,F

第5题:

A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()

  • A、Windows Firewall settings
  • B、DHCP settings
  • C、Disable HomeGroup
  • D、Wireless on/off switch

正确答案:D

第6题:

Which of the following is the FIRST step a technician should take when troubleshooting a device issue?()

  • A、Gather information from the customer.
  • B、Isolate the problem on the device.
  • C、Read the service documentation for possible causes.
  • D、Check the parts life counters.

正确答案:A

第7题:

A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST?()

  • A、Check if the user account is locked
  • B、Check group policy
  • C、Check the drive for fragmentation
  • D、Check NTFS permissions

正确答案:A

第8题:

A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?()

  • A、Cable tester
  • B、Power supply tester
  • C、Tone generator
  • D、Multimeter

正确答案:D

第9题:

A customer states their computer was fine until yesterday when they heard a pop noise and thecomputer stopped working. Which of the following components should the technician test FIRST?()

  • A、Main system board
  • B、Processor
  • C、Hard disk drive
  • D、Power supply

正确答案:D

第10题:

Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()

  • A、The technician should always bend at the waist and lift with their arms.
  • B、The technician should seek assistance from an available customer.
  • C、The technician should always bend at the waist and lift with their back.
  • D、The technician should get assistance from another technician.

正确答案:D

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