单选题Which of the following printer failure symptoms can be described as a condition where the internal feed mechanism has stopped working temporarily?（）A Power cycleB Paper jamC No connectivityD Corrupt printer driver

第1题：

A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）

• A、Power cycle the printer
• B、Print a test page
• C、Remove all the paper trays and restart the printer
• D、Remove and replace the roller

第2题：

Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）

• A、The printer will print according to specification.
• B、The printer will stop printing immediately.
• C、The printer will take longer to print.
• D、The printer will print blank sheets of paper

第3题：

第4题：

A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

• A、the distance between the spots.
• B、which paper tray was used to print the document.
• C、which driver was used to print the document.
• D、which application was used to print the document.

第5题：

Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）

• A、No IP address on the printer
• B、Paper jam in the paper feed tray
• C、Improper DNS settings on the printer
• D、Broken LCD screen on the printer

第6题：

A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

• A、The printer fuser assembly needs to be replaced.
• B、The pickup rollers no longer have pickup grip.
• C、Something is stuck inside of the pickup assembly.
• D、The printer needs to have the toner cartridge replaced.

第7题：

A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

• A、has not been installed on the user’s computer.
• B、is not turned on.
• C、driver is corrupt.
• D、cable is unplugged.

第8题：

第9题：

Which of the following printer failure symptoms can be described as a condition where the internal feed mechanism has stopped working temporarily?（）

• A、Power cycle
• B、Paper jam
• C、No connectivity
• D、Corrupt printer driver

第10题：

A customer states that they cannot print from their laser printer. The printer displays a ‘Paper Jam’ error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?（）

• A、Feed roller gear is broken.
• B、Feed rollers are dirty.
• C、Fuser has overheated.
• D、Toner cartridge needs to be replaced.