单选题A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following woul

第1题：

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）

• A、Run the printer configuration wizard on the desktop.
• B、Check to see if the network printer is turned on.
• C、Verify that the printer is connected to the network.
• D、Check the local print queue for a failed print job.

第2题：

The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）

• A、The printer needs to be power cycled to clear the job.
• B、The print server’s queue needs to be checked.
• C、The printer needs to be set to factory defaults.
• D、The user’s workstation needs to be rebooted.

第3题：

第4题：

A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

• A、the distance between the spots.
• B、which paper tray was used to print the document.
• C、which driver was used to print the document.
• D、which application was used to print the document.

第5题：

A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

• A、The printer cable is not bi-directional.
• B、The user does not have full printer administration rights.
• C、The computer cannot spool and send the print job fast enough.
• D、The print job is too big for the amount of available memory.

第6题：

A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）

• A、Print spooler has stalled
• B、Device driver has failure
• C、Incorrect form is printing
• D、Incompatible driver is installed

第7题：

A 1500 page print job was sent to the "pel" queue. The job was running for several minutes before it  was determined that the job was not needed.  Which of the following options will delete the job（）  Ipstat   Queue Dev Status Job Files User PP %   Hks Cp Rnk   pd pel RUNNING 201 STDIN.27648 root 750 10   1000 1 1

• A、kill 201
• B、cancel 201
• C、disable pel
• D、Ip-d/var/spool/lpd/STDIN.27648

第8题：

第9题：

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

• A、Restart the print job in the print queue.
• B、Print a test page from the printer properties.
• C、Run the Add Printer Wizard.
• D、Restart the print spooler service.

第10题：

A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）

• A、That the WEP key is disabled
• B、That the fuser is not faulty
• C、That the IP is static
• D、That the buffer is not overloaded