Remove any unnecessary applications that start with Windows.
Remove device drivers for unused peripherals.
Disable the computer’s memory check in BIOS.
Configure ScanDisk to run at startup.
第1题：
Recently three new applications were installed on all the desktops in a company branch. One of the applications causes Windows to crash on startup, but the technician is unable to find out which application it is. Without removing all three applications, which of the following is the BEST way to determine the cause of the crash?（）
第2题：
During system startup, many applications are starting that are not needed. Which of the following can be used to evaluate all startup applications?（）
第3题：
You attach a USB camera to your Windows 2000 Professional computer. Windows 2000 Professional detects the camera and prompts you to install the manufacturer’s device driver. You do it， and then you restart the computer. When Win2000 Professional loads， you notice that your USB keyboard does not respond. You suspect that the camera drivers are not certified for Win2000 Professional. You want to configure your computer to enable your use keyboard and to prevent uncertified drivers from being installed in the future. What should you do？ （）
第4题：
Which of the following would BEST optimize a computer that is heavily used? （）
第5题：
A work order states that a customer used Windows updates and after rebooting the computer， the video driver was corrupted and the computer was in safe mode. Which of the following would be the BEST action to take？（）
第6题：
You install a SCSI adapter and a SCSI tape drive on your Windows 2000 Professional computer. You start the computer and Windows 2000 Professional detects and installs drivers for the new SCSI devices. Later the same day, you restart your computer. During the startup process, the computer stops loading Windows 2000 Professional. You then restart the computer and it stops again. You want to enable your Windows 2000 Professional computer to start successfully. What should you do?（）
第7题：
You are a help desk technician for your company, which is in the process of deploying Windows XP Professional to all client computers. You upgrade Pierre’s Windows 98 portable computer to Windows XP Professional. After the upgrade, Pierre reports that some of his older software applications no longer work properly. Also, one of the hardware devices on his computer is not currently supported by Windows XP Professional. Pierre requests that you reinstall Windows 98 and all of his applications so that he can use his computer normally. You need to restore Pierre’s computer to its pre-upgraded state while retaining all of the applications,documents, and personal data on the computer. You want to accomplish this task in the minimum amount of time. What should you do?（）
第8题：
A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）
第9题：
A Windows XP Professional PC needs to be checked for compatibility before being upgraded toWindows Vista Business. Which of the following would be the BEST action to take before theupgrade?（）
第10题：
In Windows XP, how can a user change the programs that run at startup? （）(Select TWO).