问题：单选题Which of the following desktop hardware should a technician be MOST concerned with disposing of correctly？（）A batteriesB power cordsC disk drivesD hard drives
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问题：单选题During boot up， a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem？ （）A Replace the laptop.B Replace the LCD screen.C Replace the LCD pixels.D Re-select the LCD in Device Manager.
问题：单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？ （）A Replace the toner cartridge.B Recommend the use of smaller graphics.C Check the amount of memory installed.D Recommend connecting fewer users to the printer.
问题：单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？（）A Recommend the use of smaller graphics.B Replace the toner cartridge.C Recommend connecting fewer users to the printer.D Check the amount of memory installed.
问题：单选题A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）A the distance between the spots.B which paper tray was used to print the document.C which driver was used to print the document.D which application was used to print the document.
问题：单选题When experiencing video problems， which of the following should be performed FIRST to ensure that the monitor is not causing the problem？ （）A Check for the latest video drivers.B Install a known-good video adapter.C Attach the monitor to a known-good computer.D Replace the monitor.
问题：单选题A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）A The LCD is not running in its native resolution.B LCD monitors do not appear blurred.C The drivers are improperly installed.D More video memory needs to be allocated.
问题：单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on， the drive LED remains lit and an error message during power-on self test （POST） states， ’No Drive Present.’ Which of the following would MOST likely be the cause？（）A The motherboard was damaged and needs replacing.B The floppy drive was not reconnected.C A configuration disk was left in the floppy drive.D The ribbon cable has been installed incorrectly.
问题：单选题A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）A print headB fuserC injectorD print nozzle
问题：单选题Which of the following would be an example of a biometric device？（）A USB security keyB smart card readerC thumb print readerD encryption password
问题：单选题Which of the following is the process a scanner uses to scan images to a computer？（）A Light is shown through the image and onto the scanner headB Light is reflected off a mirror onto the Charged Coupled Device （CCD）C Light is flashed off a mirror onto the CCDD Light is reflected off the image and into a camera
问题：单选题Which of the following printers uses a charged drum to transfer toner to paper？（）A thermalB laserC ink jetD impact
问题：单选题When connecting a laser printer to a network for the first time， a technician should FIRST：（）A configure the network settings on the printer.B ensure the cable is set to TCP/IP.C enable the printer in the BIOS.D configure the printer as bi-directional in Windows.
问题：单选题Which of the following would be the safest environmental condition for working on multiple systems at one time？（）A A tiled room with anti-static mats and wrist straps.B A clean， carpeted room with anti-static mats and wrist straps.C A tiled room in a warehouse with outside ventilation.D A clean， carpeted room with air purifiers and dehumidifiers.
问题：多选题When a computer does not recognize an internal modem， a technician should determine whether：（）Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled.
问题：单选题A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize？（）A A standard ATX power supply will not be able to connect to the NLX adapter.B The system will not start up.C The case is too small for the motherboard.D The motherboard was not meant for this style of case.
问题：单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take？ （）A Install new drivers on the computer.B Install a new ink cartridge.C Install a print head on the printer.D Remove the packing tape from the print head.
问题：单选题Which of the following is used to produce the best LCD image on a laptop？（）A Dual scanB Active matrixC Passive matrixD Active scanning
