Recommend the use of smaller graphics.
Replace the toner cartridge.
Recommend connecting fewer users to the printer.
Check the amount of memory installed.
第1题：
A company would like to dispose of old toner units. Which of the following would be the MOST appropriate course of action to take？（）
第2题：
A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take？ （）
第3题：
A. Transfer the customer to another technician, who can allocate more time to the issue.
B. Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.
C. Listen to what the customer has to say and calmly recommend the best course of action.
D. Use technical language to demonstrate knowledge and expertise to the customer.
第4题：
An office laser printer is printing lighter in random areas. Which of the following is the EASIEST solution to implement for this issue?（）
第5题：
A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
第6题：
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
第7题：
A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）
第8题：
A. Windows Firewall settings
B. DHCP settings
C. Disable HomeGroup
D. Wireless on/off switch
第9题：
A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？（）
第10题：
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）