单选题A user who is running Windows XP Professional reports that the computer monitor stopped functioning following an installation of an updated driver for the video card and that attempts to delete and re-install the original driver have not corrected the 

第1题：

A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）

• A、The user has not registered the copy of Windows.
• B、The user has not applied at least Service Pack 1 to their system.
• C、The user does not know what site to access for the updates.
• D、The user needs to flush the DNS cache.

第2题：

A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）

• A、The card is not compatible with the hardware of the machine.
• B、The graphic driver for the card is corrupt.
• C、The video card requires additional power.
• D、The software the user is running is incompatible for the video card.

第3题：

第4题：

You have a computer that runs Windows XP Professional. You download new video card driver from the Internet, and then install the driver. You restart the computer. You discover that the newly loaded video driver is named VgaSave.  You need to restore the previous version of the video card driver.What should you do?（） 

• A、From the Device Manger, scan for hardware changes. 
• B、From the Device Manager, access the video card properties, and then select Roll Back. 
• C、From the Device Manager, access the VgaSave properties, and then run the Hardware Troubleshooter. 
• D、Restart the computer. From the Advanced Startup Options menu, select Last Known Good Configuration. 

第5题：

You install a 16-Bit ISA sound card on your Windows 2000 Professional computer. You install the manufacturer’s device driver for the sound card. You then restart the computer. During the start up process, the computer stops loading and Windows 2000 Professional. You restart the computer, and again the computer stops loading Windows 2000 Professional computer.  You start the computer in Safe Mode. What should you do next?（）

• A、Remove the sound card device driver by enabling driver signing.
• B、Remove the sound card device driver by disabling driver signing.
• C、Disable the sound card device driver by using the disable command.
• D、Disable the sound card device driver by using computer management.

第6题：

A user who is running Windows XP Professional reports that the computer monitor stopped functioning following an installation of an updated driver for the video card and that attempts to delete and re-install the original driver have not corrected the situation. Which of the following actions would be BEST to correct this situation？（）

• A、Reset the system BIOS.
• B、Use System Restore.
• C、Change the color profile.
• D、Replace the video card.

第7题：

A technician has replaced a video card with another manufacturer’s video card. The driverinstallation does not complete. Which of the following steps should the technician take FIRST?（）

• A、Roll back the driver.
• B、Install the original video card and reboot.
• C、Delete the monitor.
• D、Remove the video card and reboot.

第8题：

A user on your network downloads a video card driver from the Internet. You are unsure of the source of the driver. You want to ensure that the user does not lose production time because of an incompatible driver. What should you do?（）

• A、Install the driver into the computer. Restart the computer. Use the last known good configuration to recover the original driver if necessary. 
• B、Install the driver in the computer. Use the hardware troubleshooter and then use the recovery console to recover the original driver if necessary. 
• C、Display the advanced attributes of the video card driver file. Install the file only if the contents have been secured. 
• D、Run file signature verification utility to verify that the driver has been digitally signed. 

第9题：

You are the administrator of ExamSheet.net's network.  You attempt to install a video driver on a Windows 2000 Professional computer. You receive the following error message: "Error 11 - Cannot install video driver."  The driver was originally downloaded from the video card manufacturer's Web site. You have successfully used the driver in the past on other Windows 2000 Professional computers. You want to configure the Windows 2000 Professional computer to check for driver integrity and to allow you to install this video driver. What should you do? （）

• A、Use the Hardware troubleshooter. Configure the computer to prevent the installation of unsigned drivers. 
• B、Use the Add Hardware wizard to install the driver. Create a Local Computer Policy to enable     Windows File Protection
• C、Configure driver signing to ignore File Signature Verification. Create a Local Computer Policy to     enable Windows File Protection
• D、Configure theUnsigned driver installation behaviorpolicy setting to beWarn but allow installation

第10题：

You have a computer that runs Windows 7. You update the driver for the computer s video card and thecomputer becomes unresponsive. You need recover the computer in the minimum amount  if time.  What should you do?（）

• A、Restart in safe mode and then roll back the video card driver.
• B、Restart in safe mode and then revert the computer to a previous restore point.
• C、Start the computer from the Windows 7 installation media. Select Repair your computer and then selectSystem Restore.
• D、Start the computer from the Windows 7 installation media. Select Repair your computer and then selectSystem Image Recovery.