单选题A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive re

第1题：

A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is not compatible with the available IDE cables. It is determined that the client has purchased a SATA hard drive. Which of the following would the technician recommend as the BEST solution to this situation?（）

• A、Have the client purchase a SATA compatible system board.
• B、Have the client purchase a SATA to IDE conversion kit.
• C、Have the client return the drive and purchase an IDE compatible drive.
• D、Have the client purchase a SCSI to SATA conversion kit.

第2题：

If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）

• A、Add Hardware Wizard
• B、Device Manager
• C、Computer Management
• D、Disk Management

第3题：

第4题：

A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

• A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
• B、Replace the CD/DVD drive.
• C、Pry the tray open with a small， flat head screwdriver.
• D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

第5题：

After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）

• A、Install a larger fan near the hard drive to cool the system.
• B、Clean the drive with compressed air and continue to use it.
• C、Remove and replace the drive.
• D、Apply more thermal compound and reseat the drive.

第6题：

A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）

• A、Check if the user account is locked
• B、Check group policy
• C、Check the drive for fragmentation
• D、Check NTFS permissions

第7题：

A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）

• A、 backup the BIOS configuration to use later
• B、 install the BIOS update from a command prompt
• C、 create a bootable floppy and copy the BIOS update tools to the floppy
• D、 read the manufacturer’s guidelines and recommendations on installing the update

第8题：

第9题：

A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer.  Which of the following would be the BEST way to partition the remainder of the hard drive without data loss？ （）

• A、Add another hard drive and use that available space.
• B、Run FDISK.
• C、Use the Disk Management tool.
• D、Back up all important data to an external drive then reformat the hard drive.

第10题：

A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

• A、Warn the user
• B、Report through proper channels
• C、Wipe the drive
• D、Give the computer back to the user