AHello, this is Li. May I speak to Chen, please?
BHold on, please.
CWould you hold the line, please?
DWho's calling, please?
EI'm sorry. I think you have the wrong number.
FI'm sorry, but Chen is not available to come to the phone right now. May I take a message?
第1题:
下列不是标点符号的作用的是( )。
A.表示停顿
B.表示语气,标明句子是陈述语气、疑问语气,还是感叹语气
C.表示句中的意思
D.标示句子中某些词句的性质
第2题:
第3题:
A.《货运营销客服人员电话用语规范》
B.《货运人员电话用语规范》
C.《货运营销人员用语规范》
D.《货运客服人员电话用语规范》
第4题:
下列日常生活用语中,表示介绍的句子是()
ALet me introduce myself.My name is Li Da wei.
BI am a postman.
CI’m working in China Post.
DI’m from China.
第5题:
第6题:
第7题:
第8题:
日常护理用语包括
A.招呼用语
B.介绍用语
C.安慰用语
D.电话用语
E.迎送用语
第9题:
下列日常生活用语中,表示结束对话的句子是()
AWell,I’ve enjoyed meeting and talking with you.
BI am sorry,I really have to go.
CWell,I’d like to hear more about it,but I really have to go.I’ll call you.
DI’m sorry.I’ve got to go.
EWell,talk to you later,then.
第10题:
在下列速度用语中,表示“紧缩”的是:()。