An organization wants to collect an account number from a customer via IVR prompting. Then, using a keystroke macro, they want to pop the account number into the account number field in the agent's CRM desktop application. The keystroke macro will also initiate the CRM desktop application, executing a database lookup from the CRM Database server to retrieve the customer record. Assuming the organization wants the lowest cost solution, what product does this organization need for this capability?（）
第1题：
A、wants to be
B、is wanting to become
C、wants to become
D、want to be
第2题：
OSI代表（）
第3题：
现代营销管理追求的妮是指()。
A.customers wants and needs
B.cost to satisfy wants and needs
C.onenience to bud
D.connection
第4题：
An administrator wants to delete an account object using the Database Cleanup utility. Which of the following is the correct syntax to perform this task？（）
第5题：
Which role should a site administrator assign to a user in the selling organization to allow the user to manage suborganizations and users in their organization？（）
第6题：
船长想见引水员。
A.The pilot wants to see the captain.
B.The captain wants to see the helmsman.
C.The chief officer wants to see the pilot.
D.The captain wants to see the pilot.
第7题：
机化(organization)
第8题：
现代营销管理追求的妮是指()。
A customer's wants and needs
B cost to satisfy wants and needs
C Conenience to bud
D connection
答案：ABCD
第9题：
Which of the following tasks can be performed by a Buyer Administrator using the Organization Administration console？（）
第10题：
A network administrator wants to analyze the historical performance of the servers in the organization and forecast the system performance needs into the future. Which add-on component of IBM Director would be used to assist with this task？（）