"May I get are fund for my ticket？"以下（）回答正确。A、Yes,certainly.But you have to pay ten yuan.B、I don’t know.C、Yes，certainly.But you have to pay are fund service of ten yuan.D、I can not help you.

A、Yes, I'd love to

B、Thank you. You are so kind

C、Yes, give me

D、I'm not sure

A、Sorry, I have no idea

B、Yes, I know what to buy

C、You'd better give me a hand

D、Yes, I'd like 2 kilos of oranges

A、Sure, have a seat

B、Yes, but I don’t know

C、I’m sad

D、No, not at all

5． —Do you have a volleyball?

—________.

A． Yes， I do

B． Yes，l have

C． I do

D． Yes， I don-t

A. Yes, but I'll have English classes.

B. Sorry, I have an appointment with Dr. Brown.

C. I'm afraid I have no idea.

D. I won't. It's kind of you.

A. What are you doing

B. Who are you

C. What do you want

D. Can I help you

A、Sorry, I have no idea

B、Yes, I'd like 2 kilos of oranges

C、You'd better give me a hand

A、Yes, you can.

B、No problem.

C、No, you can't.

D、I have something to do then.

听力原文：M: Well, madam, the first and the most important thing I have to tell you is that there is really nothing seriously wrong with you, physically that is. The analyst' s report shows that basically you are very fit.

W: So, why is it that I' m always so nervous... tense... ready to jump on anybody-my husband, children, and colleagues? M: I think your condition has a lot to do with your habits.

W: Habits?

M: Yes... now tell me, madam, you smoke, don't you?

W: Yes, I'm afraid I do, doctor.

M: And, very heavily, I imagine.

W: Yes, quite heavily.

M: What do you eat normally?

W: I' m a good eater. Yes, I' d say I'm a good eater. But usually, I don't eat breakfast.

M: That' s bad for your health. I think you should get up early and have breakfast. And, another question, do you get up early?

W: No, I usually get up at 9: 00 a. m. I get up late because I go to bed too late. I stay up late watching TV till the midnight.

M: What sport do you usually do?

W: I don't like sports. But sometimes I play cards with some friends, that may be my sport.

M: I think, madam, for your health, you' d better change your way of life.

The patient, according to the analyst' s report, is

A．physically ill.

B．mentally ill.

C．fit.

D．nervous.

CLERK: Hello, Big City Electricity, how may I help you today

PETERS:__1__.

CLERK: May I have your account number

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with

PETERS: ___2_.

CLERK: I’m sorry to hear that___2_.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

PETERS: I usually pay about $50 a month.

CLERK: Thank you.___4_

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number

PETERS: 408-533-0875

CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill

E. Why do you think we charged you too much