单选题A standard three-year term, next-business-day hardware replacement, and telephone support are features of which cisco support program?()A SMARTnetB SMB FoundationC SMART CareD Small Business Pro Service

题目
单选题
A standard three-year term, next-business-day hardware replacement, and telephone support are features of which cisco support program?()
A

SMARTnet

B

SMB Foundation

C

SMART Care

D

Small Business Pro Service

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相似问题和答案

第1题:

Which Cisco support service product targets customers with up to 48 users on a network where voice communication is mission-critical to business operation?()

  • A、CiscoSMARTnet for SBCS
  • B、Cisco Smart Care Service
  • C、SMARTnet Partner Service
  • D、Cisco Smart Foundation Service
  • E、Cisco Technical Assistance Center

正确答案:A

第2题:

Which two features are included under the Cisco SMB Support Assistant?()

  • A、Next Business day hardware replacement
  • B、Application Software Upgrades
  • C、Automatic priority 1 TAC cases
  • D、Open a service request with the SMB TAC 24 Hours a day, 7 days a week

正确答案:A,D

第3题:

Which three components of the Cisco SMB Assistant Service?()

  • A、Advanced replacement on the next business day
  • B、Support for every Cisco Product
  • C、Cases Opened Via E-mail or Telephone at any time
  • D、Immediate Support from the Cisco TAC Engineers
  • E、NBD callback from a Specialized Engineer During Regular Business Hours
  • F、Support for low-end products only

正确答案:A,E,F

第4题:

A standard three-year term, next-business-day hardware replacement, and telephone support are features of which cisco support program?()

  • A、SMARTnet
  • B、SMB Foundation
  • C、SMART Care
  • D、Small Business Pro Service

正确答案:D

第5题:

What is the SMB Partner Practice Builder?()  

  • A、 technical support that requires an annual subscription
  • B、 management consultancy service offered to develop partner business process
  • C、 support for partners building a new business
  • D、 program to develop Unified Communications practice

正确答案:C

第6题:

How does the Cisco Small Service Business Pro Service differ from the Cisco Small Business Pro warranty?()

  • A、 access to Cisco Small Business Support Community
  • B、 device-level warranty
  • C、 Cisco Small Business Pro Products only
  • D、 speed of hardware replacement

正确答案:D

第7题:

Which statement best describes what Cisco Smart Care Service provides?()

  • A、bundled technical support and maintenance for Cisco networks
  • B、bundled, unlimited support with the purchase of any Cisco product
  • C、technical support, maintenance, and monitoring to Cisco networks
  • D、fee-based add-on support and tech-to-tech assistance for Cisco products

正确答案:C

第8题:

What three elements are included with Cisco Small Business Pro Service? ()

  • A、 Software upgrades and updates
  • B、 CiscoSMARTnet
  • C、 next business day advanced hardware replacement
  • D、 access to the Cisco Small Business Support Center
  • E、 access to the Cisco Small Business University
  • F、 five-year subscription terms

正确答案:C,D,F

第9题:

Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is a unified communications solution for small businesses that provides voice, data, voicemail. Which three features does the Cisco UC520 support?()

  • A、 distributed routing
  • B、 Cisco Unity Express
  • C、 security, firewall and VPN
  • D、 analog devices

正确答案:B,C,D

第10题:

What is an important difference between the Cisco Small Business Support Center and the Cisco Small Business Support Community?()

  • A、 telephone support during business hours
  • B、 fast access to technical information
  • C、 access by partners and customers
  • D、 real-time collaboration

正确答案:A

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