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单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？ （）A Replace the toner cartridge.B Recommend the use of smaller graphics.C Check the amount of memory installed.D Recommend connecting fewe

题目
单选题
A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take？ （）
A

Replace the toner cartridge.

B

Recommend the use of smaller graphics.

C

Check the amount of memory installed.

D

Recommend connecting fewer users to the printer.

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相似问题和答案

第1题：

A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?()

A. Transfer the customer to another technician, who can allocate more time to the issue.

B. Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.

C. Listen to what the customer has to say and calmly recommend the best course of action.

D. Use technical language to demonstrate knowledge and expertise to the customer.


参考答案：C

第2题：

A company would like to dispose of old toner units. Which of the following would be the MOST appropriate course of action to take？（）

  • A、Use an approved recycling program either through a vendor or local government agency.
  • B、Old toner disposal is the responsibility of the manufacturer. Call the appropriate number at the respective company.
  • C、Toss the units into the trash. Toner cartridges are biodegradable.
  • D、Clean out the toner cartridges with warm water and place the clean units into the recycling collection.

正确答案:A

第3题：

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

A. Restart the print job in the print queue.

B. Print a test page from the printer properties.

C. Run the Add Printer Wizard.

D. Restart the print spooler service.


参考答案：D

第4题：

A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）

  • A、Replace the printer.
  • B、Replace print head assembly.
  • C、Clean the print head.
  • D、Use a different brand of paper.

正确答案:C

第5题：

A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）

  • A、Use the printer’s clean option.
  • B、Replace the printer data cable.
  • C、Print the demo page from the printer.
  • D、Reinstall the drivers.

正确答案:A

第6题：

A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()

A. Windows Firewall settings

B. DHCP settings

C. Disable HomeGroup

D. Wireless on/off switch


参考答案：D

第7题：

A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）

  • A、Windows Firewall settings
  • B、DHCP settings
  • C、Disable HomeGroup
  • D、Wireless on/off switch

正确答案:D

第8题：

Which of the following should the technician do FIRST when removing a paper jam?()

A. Open all the doors in the printer.

B. Clear the print queue.

C. Turn the printer off.

D. Take the printer offline.


参考答案：C

第9题：

A printer takes a long time to print high-end graphics.  Which of the following would be the FIRST action to take？（）

  • A、Recommend the use of smaller graphics.
  • B、Replace the toner cartridge.
  • C、Recommend connecting fewer users to the printer.
  • D、Check the amount of memory installed.

正确答案:D

第10题：

A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）

  • A、Clean the toner cartridge.
  • B、Change the paper.
  • C、Replace the fuser.
  • D、Print a test page.

正确答案:D

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